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8:30AM - 5PM
4025 W Jefferson Blvd, Fort Wayne
Credit Unions
“I like to thank Rick Ponder for his professionalism, knowledge and friendly demeanor in making the loan process easy. Rick's responsiveness to calls, text and email communication is excellent. I was very pleased with how well the process went.”
9AM - 5PM
9705 Illinois Rd, Fort Wayne
Credit Unions
“I was able to work with Natausha at the Illinois Rd location to work out the details of a very important loan for an addition to our home, and she was extremely accommodating! Was able to work with our busy schedules and even sent the final documents through email for DocuSign instead of making us drive to the office. It was a seamless process and she answered all of our questions in detail, and when unsure of an answer she made sure to track down the right people to give us the best answer possible. Highly recommend, we are very appreciative of her and Midwest!”
“Just got accounts set up this week and it was a very pleasant process! Bailee did a wonderful job explaining and recommending services 3Rivers provides. Very smooth transition, and I am happy to say I will be a member for a long time!”
“Been a member for 5 years. Chris K deserves some flowers. He is personable, knowledgeable, understanding, and kind. Somehow remembers my name at every transaction. I am proud to be a member here and Chris K is a big reason why!”
“Brandon is the best personal banker, he went above and beyond to help me with the type of loan I needed and then followed up to make sure everything was up to my expectations.I highly recommend him for your personal banker.”
9AM - 5PM
877 E Tillman Rd, Fort Wayne
Credit Unions
“Sharon was kind, professional and friendly. She informed me how certain things work. I was grateful for her help and now will go to the Tillman branch vs another one I was going to. Her warmth and caring made an impact on me, being a senior I am aware of how important it is to be treated with respect and not dismissed”
“Jackson was wonderful. He was very patient helping learn how to send information for income verification for an apartment. The best customer service! This is why I have been a member since 1989.”
“The loan rep was a breath of fresh air. Her professionalism was highly successful. She is the reason I stayed with Midwest America fcu.
Customer service at West Jefferson Branch has set the bar at the highest level we expect.
Thank you Leah.”
“My wife and I both took out loans this week from 3 Rivers. Working with Robert is BEYOND EXCELLENT!! He answered all of our questions and kept up with us all throughout our own shopping experiences. The follow through and post loan checkup to make sure everything went smoothly is exceptional.”
“The Maplecrest St Joe Center branch is awesome!!! Everyone is so helpful nice and always smiling I have never had a bad experience at all. They are very efficient and quick to help !”
“I would like to say thank you to the staff for your prompt response to my inquiry and praise your amazing customer/client service! It certainly made paying a bill far more pleasant than the mainstream! Many thanks for your ability to work with me through struggles and obstacles! I appreciate your kindness and patience! Bright blessings! You're all amazing !”
“Miranda Moore at the 3 Rivers FCU Northland location, has quite literally been the most helpful banker I’ve ever communicated with. Her responses are prompt, professional, and always effective. She truly gos above and beyond to ensure a quality experience with 3 Rivers every time I need assistance. Thank you Miranda!”
“I have been banking here for over 30 years easy. Everyone is amazing and I have never had an issue. Scott Gillium helped us most recently along with many others when our accounts were hacked. He was so kind and helpful during a stressful time. Just wanted to give him extra kudos for going the extra mile. Keep doing what you’re doing!!”
1:30 - 5PM 8:30AM - 1PM
7017 Old Trail Rd, Fort Wayne
Credit Unions
“Love them there great people inside out I love pulling up and Jenna comes to the voice box she always makes sure you leave happy and you get what you can for she makes sure you leave smiling ??”
“I personally use Fort Financial for our business accounts and could not be happier. Very responsive to questions and emails. The tellers at the Lima location have always been friendly.”
9AM - 5PM
6001 Bluffton Rd, Fort Wayne
Credit Unions
“Theron was very helpful, streight forward and knowledable. The entire process was painless and fast. I would recommend MWAFCC to anybody looking to finance a vehicle, new or used..”
9AM - 5PM
1816 W Dupont Rd, Fort Wayne
Credit Unions
“Always professional, always available and willing to help! I would highly recommend MidWest America!!! Also HIGHLY recommend Natausha, very good and efficient in what she does, really goes the extra mile to help!! 5 stars ✨”
“The teller Marilyn (Dupont Road) was a great help to me, as she opened a CD for me. She answered all my questions well. Thank you Marilyn. I also talked to an officer and she answered questions regarding my paying bills.”
“if i could give skylar abbot 20 stars i would. this guy has made it happen for me 2 times which is just outstanding. give this guy a raise or something. he deserves nothing less”
“I just want to say when it comes to banking I’m not going anywhere else. Sarah G from the loan department talked to me. We talked about what I needed as she was so excited about helping me. So I applied for two loans. One my razor and the camper. The razor went through perfectly. Then she called and told me i needed to get some things paid off so she helped me get by taking her time to think about what needed to happen. She called advice me to pay off certain bills and it could work so I did. Then I was approved for the camper. Then before she wired $36,000 to this website that I won the action she called and said sir do you know this website. I said oh yes it’s all good. Well then she said sir once I send it your responsibility is the $36,000. I said Sarah your voice doesn’t sound like a good thing. She came back and said sir I’m trying to protect you, but it’s your responsibility to paying that $$$$ back. I said Sarah would you let your family do this but again she said sir once I send it your responsibility of paying it back. I started tracking she said NO to my Question. I proceeded to say let’s stop talking about it and NOT SEND ANY MONEY! Well after more time went by I found out this was found to be fraud! I can’t thank her enough.”
“I have spoken with Shurley several times when I have called in and she is always delightful. She knows what I need without a lot of explanation, she listens well and she is a joy to talk to.”
“Osvaldo aka "Ozzy" is perhaps the greatest employee here for his help in securing our home after a stressful process and kept my whole family in his thoughts. Highly recommend this bank!”
9AM - 5PM
4140 E Dupont Rd, Fort Wayne
Credit Unions
“MWAFCU is never a disappointment. So much so, that even though I moved two and a half hours away from Fort Wayne, I still do my banking with Midwest America. This latest Used Auto Load went quick and flawlessly, and at a competitive rate. They even offered to wire the funds directly to the dealership. Fast and friendly.”
“I had an excellent customer experience with Josh Fisher! He was super knowledgeable, patient, and took the time to explain all my options clearly. The process was smooth from start to finish, and I felt well taken care of through the process. Highly recommend. Would use again in the future.”
“Returning customer. Worked with Bronson on a few things. He was great to work with. Everything was done via text and email to accommodate my work schedule. Happy customer and will be back for future needs.”
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“Lauren has helped multiple times as I've been navigating the process of untangling the very tangled finances of a forgetful senior citizen. It's a tough spot many more people are finding themselves in these days but her compassion and patience has been incredible. Thank you!”