Fifth Third Bank & ATM on Lima Road receives mixed reviews. Some customers describe the branch manager as combative and arrogant, citing a difficult experience setting up a trust account. However, many other customers report excellent service. They highlight the team as the most friendly and helpful bankers, praising the manager for exceptional customer service, helpful guidance, and prompt follow-up. These customers note that questions are always answered with no problems during appointments, creating an experience that makes them never want to go to another bank.
Very helpful and friendly. I prefer this location even though it is a little far for me.
February 2024
I have NEVER had such good experiences with any other bank. I sold my truck and was walked through the process of paying it off and getting the title. The 5th/3rd bank manager, Adonica Zahedi, helped me again when there was an issue. She followed up the same day. Now THAT'S customer service!!
July 2023
Nice neighborhood bank. Easy drive thru with updated ATM.
