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“In this current age of electronic capabilities which have mostly done away with in-person business relationships it is important to me to do business with a bank that provides me with great customer service. Manager Brian Reinhart at Star Bank at Coventry is super in this respect. His staff is awesome as well, and I am greeted and treated cordially and professionally. I appreciate knowing that my questions and concerns will be appropriately and promptly addressed. I am happy to give Brian five stars in this review.”
“Fantastic and friendly! It may seem to be a small detail, but it means something when you walk in the door and are greeted with a smile and the person at the counter calls you by name.”
“Staff is always very helpful. We had an E-check that needed to be deposited and since we didn't know how to do it, the teller worked with us on the deposit.”
Open 24 hours
855 Webster St Suite 200, Fort Wayne
Banks
“First Merchants Fort Wayne corporate office is the perfect place to meet with a private wealth advisor to discuss your private banking and wealth management and investment needs.”
“Great friendly service at state bank. My disabled sister has an account there and we were having some issues with my dad being on her account as her overseer, & the desk clerks are always so helpful and nice”
“The staff here are personable and friendly, I go there to make cash deposits once or twice a week and it's one of the highlights of the week. They're even open days most banks aren't. Never had a bad experience with any of them. Great place.”
“We have our auto loan here. We got a great rate on our auto loan in 2021. I make my payments in person at a branch. I love this location. Very convenient! The tellers have always been very prompt and pleasant!”
“I had been with a different bank for 20 years and it was always like pulling teeth to do anything whether it was a loan or refinance. So my wife and I decided to switch banks and through multiple weeks of searching we decided on 1st Source, and man am I glad we did. We do most of our banking at the Dupont branch and they know me by name, that didn't happen at the other bank. We refinanced our mortgage no problem, we set up accounts, we opened an investment portfolio, and we have had multiple talks about my business and its growth. The staff is so friendly and we couldn't be happier with the switch.”
“Great place to trust with your money and life goals. Long time member but just recently got a credit card and HELOC and the experience has been wonderful. They have made me feel like family.”
“This bank in downtown FTW has the most amazing, professional, and kindest, and welcoming staff I have ever encountered in my whole life (no joke). I believe that a lot of other establishments can learn a lot on how customers should be treated. I love these ppl”
“I have been a member at ProFed ever since I opened my very first bank account. The staff is friendly and very helpful! I have nothing but great things to say about ProFed especially the loan department!”
“I have been with Midwest for over 7 years. Today was The Best Customer Service I have ever received from this credit union. Jamie T, one of the branch mangers was understanding, patient, she took the time to listen. I felt like we've know each other for years. I usually don't take the time to write a review...She deserves recognition.”
“I’ve always had amazing customer service with both the DuPont and Illinois Road branches. Extremely helpful and kind staff, excellent management, especially Lisa the manager at DuPont. They go above and beyond for their customers and make all experiences be as easy on the customer as possible. Always recommending excellent products to help ease my banking experience and to help me. Wish I could give 10 stars. Thank you, Lisa and staff for being my go to for all things banking.”
“Angela Mann gave me such a good car buying experience. She did so good that I now bank with ProFed. You are awesome Angie! The customer service overall was top-notch.”
“We had a suspected case of fraud on our checking account. The people at the local branch were very helpful in getting a our account transferred to a new checking account.”
“I've been with profed professional credit union for years. I needed a car loan, but didn't think I would be approved, profed helped me through it. They were very helpful with my loan. Thank you profed.?”
“I have been with Star for more than two decades. I Joined Star because the original team was so polite and helpful. It felt like they remembered me when I came by. In more than twenty years things have not changed, I still feel welcomed and remembered. They have been there when I have had issues and have always found a way to help. I can’t say enough good things”
“I actually love my bank they make me feel like they are my friends which in turn has instilled trust in them caring for my finances. Always a happy hello when I come in ;)”
“One of the friendliest and knowledgeable tellers I have ever encountered. Iola is a treasure of an employee. I am always greeted with a smile, taken care of quickly and efficiently. Blown away at the caliber of service I am consistently offered.”
“The staff are always so helpful. He took time to make sure I understood how the secured credit card worked. He even showed me online how I could apply for it since I didn’t have time to do it that day.”
9AM - 12PM
7110 Lima Rd, Fort Wayne
Banks
“Paige at Star, Lima Rd, led me thriugh the application process for a loan, wich was flawless and easy to do. Communication throught the process was excellent. I appreciate Star!”
“I had an amazing experience and support for USB. Shout out to my man Kevin Fortriede. Without him, I would have been lost and confused. He helped me from step 1 to finsh+post finish. I couldn't have asked for anything more. If you need someone who knows their stuff and always there for you. HE.IS.YOUR.MAN.I am jealous of whoever married this man ??”
“Recently went through Fort Financial for our mortgage. Fort Financial matched our rate and helped us through a tricky purchase. They were quick to respond, answer questions, and get everything around quickly for closing. Thank you Jen, Robert, and Debbie!”
9AM - 12PM
6210 W Jefferson Blvd, Fort Wayne
Banks
“I have been banking here for over 30 years easy. Everyone is amazing and I have never had an issue. Scott Gillium helped us most recently along with many others when our accounts were hacked. He was so kind and helpful during a stressful time. Just wanted to give him extra kudos for going the extra mile. Keep doing what you’re doing!!”
“MWACR is the absolute best bank we've ever been affiliated with. Nautasha Hartman is the person you want to bank with at the Illinois Road branch. Great customer service that goes above & beyond.. and the building is beautiful too! We love our Credit Union!”
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“Todd Rettig was my loan officer who facilitated my cars loan , he’s very professional and knowledgeable. He was able to processed my loan application and closed it in less than 4 hours . He is very good in this field . I’m very satisfied with the help he provided me to get my loan and I also love my bank and all their staffs .”