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August 2023 by ethanbreengaming v2.0
getting books here is a nightmare and pfw does everything in it's power to make sure the process will always be a nightmare no matter how well you plan. Want to pay books with your refund? Well you can but according to the bursar office you will be getting your refund "kinda-sort of-maybe" about few days before the start of the school year, you'll never know exactly when though because for some reason they don't either, don't believe me? call them right now! But that's fine because we can always use bookstore credit if we know were getting a refund... as long as you do it two weeks before the start of the school year. So let's do some math, if I have to get bookstore credit 14 days before the start of the school year and I get my Frank O'Bannon Grant 9 days before the start of the school year, well that leaves me a whole -5 days to get my bookstore credit! But that's fine too, I'm sure asking pretty much every single student to get their books a few days before the start of the school year won't cause any problems at all! It's not like I still got 2 of my books two weeks into my last semester or anything despite being on time with my order. Oh, but don't you dare be late with your returns! In fact, most returns have to happen before the semester even ends! Let's hope you weren't planning on using any of those 45$ rentals for the finals or anything like that!
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January 2023 by Kyrah Williams
I ordered a book thinking it would be faster and when I went in they still didn’t have it ready. Instead of walking five steps behind them to grab it so I could have it for my class they sent me away and said they would email me when it was ready but they couldn’t even give me an estimate of how long it would take. I understand that there were orders in front of mine but there was literally no one else in line and only like five other people in the store. However, the first two clerks to help were friendly and explained everything in a kind way but the other was not. Just frustrating.
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August 2021 by Foi
Every single semester I have been here it's one thing or another that they didn't order or don't have enough of. Also, you'd think they would have ordered enough scrubs for nursing students since this degree has been here for forever??? Useless and rude (Irma). They don't even call you when your stuff has arrived like they said they would. Why aren't they ordering this stuff earlier? I swear my dog could do a better job at managing this bookstore
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January 2021 by cubby
Had to order my books, said they would call me when they would arrive. came to check in if they were, and they WERE.did not receive a call or any email, apparently the worker said they've been there for 3 WEEKS ridiculous and not very welcoming.
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October 2020 by KEKE
Every single semester I have been here it's one thing or another that they didn't order or don't have enough of. Also, you'd think they would have ordered enough scrubs for nursing students since this degree has been here for forever??? Useless and rude (Irma). They don't even call you when your stuff has arrived like they said they would. Why aren't they ordering this stuff earlier? I swear my dog could do a better job at managing this bookstore
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September 2020 by Jarred Ostler
Pretty helpful staff. Usually have all the books for the classes you have if not they will order them. Some books are overpriced though so always check other places before buying.
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September 2020 by Janice Taylor
Had to order my books, said they would call me when they would arrive. came to check in if they were, and they WERE.did not receive a call or any email, apparently the worker said they've been there for 3 WEEKS ridiculous and not very welcoming
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August 2020 by kiki
Every single semester I have been here it's one thing or another that they didn't order or don't have enough of. Also, you'd think they would have ordered enough scrubs for nursing students since this degree has been here for forever??? Useless
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August 2020 by Amber Hill
I work here..
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January 2020 by Kelsey Foster
One of my books didn’t come in until the fourth week of classes last semester because they “failed to order it.” My rental was still full price. Fine otherwise, convenient spot on campus.
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January 2020 by Dawn Straessle
Great service!
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December 2019 by Jonathan Miller
The only way to get a good price on anything there is to rent a used paperback, or online rentals.
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September 2019 by Colin Becker
The Follett Bookstore is really one of the best places to look for college materials. The sorting is done simply, the specific class materials are easy to find, and the staff is extremely courteous and helpful. There's not much more one could ask from a school bookstore!
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September 2019 by Rachel B
They have a quick pick up process for online orders and rentals and the merch store is well organized!
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August 2019 by William Meyer
The prices are a little high but I really like the staff's assistance. Really helpful and professional.
