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“I find that their staff of people are quite knowledgeable and up to date what is needed to fix my ipad. THANK YOU FOR YOUR OUTSTANDING SERVICES. I enjoyed the customer's interaction in understanding what needed to be done. THANK YOU FOR THE JOB WELL DONE”
“Wonderful visit to Verizon today jay has given me the best service I’ve ever got at Verizon I highly recommend talking to jay. I’ve been at all ftwayne Verizon and this is the best chapel ridge or New Haven ask for jay for best service.i think I would have left Verizon if it weren’t for jay!?”
“It is my sons birthday and Daniel the sale rep really helped be save money and discounts on my bill overall. I got a new iPhone 14 for my son. Very kind and understanding. He really help me get the most for my money. Thank to him and thank to Verizon.”
“I went to purchase a new IPhone June 27.Daniel was very helpful and got me set up with a new IPhone. He saved me some money on my monthly invoice. I appreciated the good customer service.”
“The employee on Saturday, March 1st was so professional. He knew exactly what to do to fix my phone. So friendly too. Highly recommend this store to others!!!”
“I visited the store to upgrade my Phone. Gentleman was awesome! He answered all of my questions and gave information on additional products that I may be interested in following up on later. It was a relaxed and very enjoyable experience.”
“Noah was very helpful in getting me an upgrade and even helped me get a better rate than what I had! So helpful and very professional, really knew his stuff, definitely recommend this AT&T over all other Fort Wayne locations!!”
“Nick was soooo helpful! He even walked me through all my options. Asked if I needed anything else. He's a good guy. Even stayed after the store closed to get my set up done. Thank You Nick!”
“I recently visited State location and had a fantastic experience. The staff was incredible knowledgeable and helpful. Additionally, they set up my new phone quickly.”
“This has been my store for the last 4 years. I have a pretty big family plan. The price is right. It's not too bad when you need to add a new line. Also, this location is never too busy, so I can get in and out quickly when I need to get a new phone or change a setting.”
“My experience was wonderful, the guys were very helpful, warming and welcoming. I advise anyone to go to this boost Mobile store, in Fort Wayne ,In .Mr.Collin and Mr. Rohith.P ARE THE BEST IN TOWN.”
“Very great customer service. Very fast! Thought I would be there for an hour got me done quicker than that. Definitely recommend if trying to get phone repaired!”
“Been doing business here since 2016. Always friendly, great customer service and fair prices. We have both sold phones, bought phones and had our daughters screen repaired here. Never pushy with sales and always helpful in finding a model that meets the needs we are looking for in a phone when we upgrade. To the owners, Thank You for always taking good care of us and my wife couldn't be happier with her new phone.”
“Im glad that i went back to AT&T, they are friendly & helpful, they take thier time to make sure you are happy & satisfied before leaving thier store”
“Great experience with very helpful staff that gave me plenty of tips and were friendly all the way. Charles Hooten was my sales associate who set me up and he took extra time out of his day to help me with every need I had. Would recommend this location to anyone wanting a fair shake at getting a good deal and plenty of help upgrading their phone or other devices. ??”
“I received a call from a representative from T Mobile regarding changing out my Sim card. Considering I don't use T-Mobile for my cell provider, I was surprised to have gotten his call. I told him I was more than happy with my provider Boost Mobile. Then I went to my regular Boost Store to speak to an associate regarding that call. The gentleman at Boost explained to me that several people have received the same calls from representatives. I am so thankful the Boost Store associate took the time to explain that this is T-Mobile's attempt to fool Boost customer's into switching carriers. I have had my Boost account for years and I consider Boost, and the local store associates; to be convenient and always helpful. Shame on T-Mobile for their tactics and dishonesty.Thank you,A loyal Boost customer. :)”
“Chris was absolutely the best, not only did he have wonderful knowledge about the phones he helped me set the new phone up. HIGHLY RECOMMEND going to Chris for all your phones or phone accessories… Will go back to him again…”
“Boost mobile service was excellent when they 1st came out years ago with $50 unlimited talk text and better,cheaper with great customer service now! Keep up the good work”
“Most likey best customer service in town. The coliseum blvd store started us but I regret not going to the Pontiac Mall location instead! Coliseum store gave us little to no info about the plan/service issues we could experience. Anyhow Layan (boost rep) was VERY knowledgeable and informed me about things that the coliseum employees didn't! Any further transactions ie: warranty, insurance, upgrade, or accessories will be bought/dealt with through the Pontiac Mall location”
“Our experience today was extremely smooth thanks to all the associates. Nick, Mal, Jeremiah, and Trace all contributed to our smooth transfer and kept us engaged the whole time we were in the store. Keep up the great work and we will continue to be returning customers to T-Mobile!”
“I love Voicelink! Took my grandson's phone to fix cracked camera screen. Tech replaced one of the other cameras. When we came to pick up phone, I was prepared to pay for everything, and he just charged me for the camera screen repair. Great, fast work and excellent customer svc...”
“Had a problem with my phone crashing. Staff was amazing and stayed with me through the whole process of transferring my data to my new phone. My new favorite store.”
“Jaden said “ Hello” which Verizon could not do! Couldn’t even get a wave or a head nod from from Verizon. Jaden was knowledgeable friendly and knew his craft. You could tell he didn’t see this as a job. He comes to work to work. He needs promoted with accurate pay promptly. Or I can’t promise our company won’t come and try to take him. People like him are hard to find if you don’t hold onto him somebody else will pull him from your store. Guaranteed. He’s a miracle in motion you better hold onto him.”
10AM - 7PM
9815 Lima Rd, Fort Wayne
Mobile Phones
“I just switched over from Verizon, and I had the most incredible experience at the AT&T store. Gabe, Josh, and Dallas went above and beyond to make the process smooth and enjoyable. Their customer service was outstanding — they were knowledgeable, patient, and genuinely cared about getting everything set up perfectly. I left feeling confident and well taken care of. Huge thanks to the team for making this transition so easy. Highly recommend!”
10AM - 7PM
10025 Lima Rd, Fort Wayne
Mobile Phones
“We have always had great experience with this store. Russell is fantastic! He goes above and beyond for his customers and is very knowledgeable when it comes to technical stuff.”
“I recommend this place 100% great service, store was already closed and the nice gentleman let me in so I can connect my phone, then gave me a discount! I left very happy and satisfied 5 stars! 10/10”
“Jessica is the best sales rep I’ve ever worked with. She makes everything so easy and is always helpful. It’s much better and easier than going to an actual Verizon store. I also own a small business and Jessica is my go to person for anything cellular!”
“Darell fixed my iPhone 6s plus within a hour and fixed my daughter galaxy port in few minutes very helpful, professional & knowledgeable. If you have any questions, he is the person to ask”
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“Huge shout out to Heather who went above and beyond to fix my daughter's phone. From the first phone call to our last visit in store to set up the new phone and erase the old one to ship out, she was extremely helpful and patient every step of the way! Not to mention revisiting our plan to make sure it was the best one for us and reminding me to make sure my teacher discount was activated and giving me what I needed to make that happen. Thanks again for everything Heather!”