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“I just want to say that my last minute search in needing a cargo van to rent to move furniture turned out to be a good ending. I may have not found a cargo van, but the help from Nate and Kyle was superb. It was the last box truck they had, however it was having issues, and only had 4 miles to empty. Literally. Redlined. Mind you, it was returned the way it was found, so the previous customer found it near empty, so it was left empty. I brought my concerns to Nate, and his coworker (idk his name) let me use/borrow his jump start kit for the drive to indy. Nate took care of me in a fair manner and I highly recommend using Enterprise van/truck rental off Lima road. I didnt ask for anything, but they were kind, courteous and made the transaction right, even though they didnt have to. Kindness goes a long way, I will be sure to use them again for my future needs! Thank you Nate!!”
“I've not yet used the truck repair side or purchased a truck from them, but I do buy parts from them, Ago is my go-to parts man! He goes the extra mile for me on finding parts for my "antique" trucks ? and I often get them delivered to my place. Just all around great guy, has good communication, and actually puts in a lot of effort to find what I need. I'm not some big-time trucking guy, I just have some old trucks to fix up, and he doesn't just dismiss me. Thanks for all your work Ago, and time waisted trying to find me parts that I don't always buy ? I really appreciate it.”
“Came here after waiting forever at a U-Haul that seemed to have no employees. I was helped right away and got a truck in about 10 minutes. 100% would recommend over U-Haul”
“Justin Osborne and his assistances were outstanding, Very Professional and Straightforward.
The service was so Nice i had to do-it Twice, came back the following weekend and rented another Truck.
Looking forward to another Great Experience w/ their Services in the Future.”
“Tressie was so friendly and understanding when we dropped our truck off. She was willing to make sure we weren’t charged after our crazy experience with having the uhaul during hurricane Helene. She went the extra mail to ensure we were all on the same page with our contract and even went so far as to talk with an executive over the phone to ease our minds and ensure we were taken care of. Tressie is a top-notch employee!”
“Connor with Ryder truck rental is the most patient employee I have ever worked with. I have had to change and adjust my truck rentals quite frequently for project 216, I know it Has to be frustrating and he never shows it and is always very professional and happy to help.”
“He was very friendly & got me in a truck quickly. I had a mishap with the place on Coldwater. (Nobody showed up for work). I was on a time crunch & he was on time..TY TY..”
“I worked their for 3 years. I was treated fair and great I was always showed I was appreciated. Scott smay is just a previous disgruntled employee because he got caught doing something he shouldn't have been doing.”
“U-Haul at Lima Rd in Fort Wayne Indiana went way out of their way to get the exact trailer I needed. In a snow storm at 33 degrees they when to another dealer and brought the trailer to to their location because they were more convenient for me to pick up. So I have nothing but good thanks to say about their location and personnel. Also my drop off point back in Florida was in Sanford Florida. The procedure to drop out the trailer was extremely easy. It only took about 5 minutes..”
“Excellent experience renting U-haul trailer from this location. Trailer was in great condition, tires were in good condition, inside trailer was very clean. Tim did great in contacting me to ensure that my reservation was correct. He had all the paperwork completed when I arrived for the pickup. If I were not moving away from Fort Wayne I would have considered servicing my personal vehicles at his shop.”
“I needed a last minute truck to help my daughter move. Their customer service was amazing and they had just the truck I needed. I will definitely use them in the future”
“My experience at U-Haul was very professional, precise. Right from my truck rental through to the time I dropped the truck off. Simplicity; whether it be vehicle and equipment I needed to truck return. U-Haul has perfected the truck and equipment rental process ,helping expedite its customers and their lives collections!!
Sincerely, thank you U-Haul.”
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“Sean is friendly and knowledgeable. He answered all of my questions quickly and didn't hesitate to offer friendly advice. I will definitely like to do business with him again!”