PNC Bank aims to help customers manage their finances through a range of products, services, and digital solutions. At the Coliseum branch, customers have reported positive experiences, particularly with staff members like Ms. Jailyn and the branch manager, Salvador, who have made processes like account opening straightforward and informative. However, some customers have expressed dissatisfaction with recent changes, such as increased minimum balances and issues regarding account fees, leading to disputes. Despite these challenges, many appreciate the helpful and kind service from the staff, hoping for improved overall performance from the bank in the future.
Young man was very attentive and goofy. Very kind approachable establishment.
August 2023
PNC as an institution doesn’t rate five stars but a banker there named Ms.Jailyn does. She made the account opening process very easy. She explained everything completely and concisely. I can’t imagine they have anyone better at the Coliseum branch.
March 2023
We previously banked with three rivers federal credit union and had a horrible experience, when we came across PNC bank the coliseum rd branch the branch manager Salvador helped us open our business checking account and he was absolutely amazing works with people, very kind, and helpful with anything we needed
