Preferred Auto Illinois Road is a reliable and customer-focused business that offers a wide range of vehicles, including used cars, trucks, SUVs, minivans, and crossover vehicles. The business operates a 20,000 square foot service facility, where all vehicles are thoroughly inspected and serviced. The service department is praised for its excellent service, friendly and patient staff, and timely repairs. Customers appreciate the transparent communication, as the staff explains the issues and necessary repairs in a way that is easy to understand. The service department also provides additional services, such as free rides to and from the facility. Customers consistently express their satisfaction with the overall experience at Preferred Auto Illinois Road, describing the staff as genuinely nice, welcoming, and non-pushy. The business has earned a reputation for being a great place to buy a vehicle and for providing exceptional service to keep customers' vehicles in top condition.
