MetroNet Franklin

Internet Service Providers
Hours: MetroNet Franklin provides 100% fiber-optic internet service, noted for its fast and symmetrical upload and download speeds. Customers report the service is a significant improvement, calling it a "no brainer" and highlighting substantial cost savings compared to previous providers. Many are happy with the switch, especially those working from home who experience reliable service. The technicians are frequently described as excellent, quick, efficient, courteous, and knowledgeable. They communicate well, even using tools to overcome language barriers during installation. However, some customers note that the process of burying the service line can leave minor yard damage, such as unfilled crevices and clumps of grass. While service is generally reliable, occasional buffering issues are mentioned. A common point of criticism is that promotional pricing seems reserved only for new customers, leaving some long-term users feeling overlooked. Despite this, satisfaction with the core internet service and installation staff remains high.

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1. Franklin, Indiana