The O'Reilly Auto Parts store in Franklin, Indiana is noted for its excellent service and competent employees. The staff is friendly, knowledgeable, and helpful, focusing on customer needs without selling unnecessary items. Customers report receiving excellent assistance, including help with small repairs and on-the-spot battery installation. The management screens employees well, which makes a positive difference. The store is accommodating in locating parts, often having them in stock or working to get them. This reliable service and professional care make it a highly recommended auto parts store for many.
Probably one of the best parts stores I have been in. The service is great and the staff are extremely knowledgeable and helpful, they actually go above and beyond. The store is very well maintained, clean and organized.
June 2025
They try Not their fault that their inventory doesn't include my antiquated conveyances
September 2024
Had the tool I needed at a high price did not buy but employee was great.
