I was not banking there. I was just a passenger in the car
September 2025
Super impressed with how helpful and efficient the staff was. Definitely recommend this branch. Desiree was an excellent help but my problem caused for more insight. The Manager Tremaine was knowledgeable and resolved my issue quickly. I will be making this my go to branch !
October 2024
The West Ridge Road location in Gary, Indiana has really disappointed me with customer service and they hardly ever answer the phone line. I was on hold and there was literally no customers inside, when I arrived, while still on hold. Outrageous! I sure do miss First Midwest ?