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“Bank staff is nice and helpful. My only complaint is the removal of teller stations for the Orbi machines. Everytime I come into my branch there is a line of people waiting for the one available teller while those Orbi machines collect dust. I can honestly say I have never seen anyone use them. A poor management decision and a terrible waste of money.”
“Very nice and very knowledgeable staff---I can recommend this branch and the manager, Jake Graham. And, they offer services not available at many national brand banks.If you're looking for the personal AND professional blend, you'll find it here.”
“This banks staff is very friendly and helpful. They always remember my name and greet me. I've had an account with them for about a year and i've never had a problem.”
“I have known and worked with Cindy Hale now for over a year. She is professional and extremely wise with banking. I can always expect great customer service and solutions to my problems with her and her team. Thank you Cindy!”
“Good works deserves good recommendation, I appreciate the effort of Mrs Caroline Jones for helping me work from home despite being quarantined. Profits been made weekly as she promised, i invested $700 and now making $17,200 weekly, All thanks to her, wouldn’t have been easy during this lock down she made me and my Family smile, Send her a DM and thank me later”
“The tellers and manager are friendly and helpful. The Dupont Oaks branch is conveniently located close to grocery shopping so making a quick in and out very easy!”
“I couldn't figure out how to solve my checking account issues. Courtney figured out what was going on and how to help fix the issues. She was wonderful and a joy to work together on my problem.
Thank you, Courtney.”
Open 24 hours
13839 Amstutz Rd, Leo
Banks
“Corrine is fantastic! Knows her stuff and can keep the room light and happy and is very funny! She also is super great with kids and takes her time explaining things, and answered every question. I honestly think the child I brought in could have asked her questions til close and she would not have minded a bit. I've had minimal experience with the rest of the employees but she alone is enough for me to LOVE this bank.”
“I've been banking with ProFed for about 6 years and keep being impressed by their customer service and product offerings. I appreciate that they are more local, which is evident by their personableness and quick assistance. I definitely recommend if you're looking for a new bank.”
“I love my credit union! I found them by accident when purchasing a vehicle in 2020. I told the dealership I'd prefer to finance with a local bank and they set it up through Fort Financial (thanks Preferred Auto!). I've opened more accounts with them and just bought another vehicle through them (and got 1% cash back!). My 9 yr daughter loves going to the bank with me and making hot chocolate in the lobby. I look to them first for any of my personal banking needs and highly recommend them.”
“I highly recommend this branch at East State Blvd. The manager Cindy and her staffs is an exceptional team to anyone seeking exceptional banking services. Their expertise and dedication have consistently exceeded my expectations.”
“I was having trouble with my online banking. I went in and they were very busy, but I was greeted by Jackie, who proceeded to very patiently help me with my problem. She was a terrific help, and an extremely kind, patient, and knowledgeable person. Thank you! ?”
“Marilyn has been my teller here a few times and she is always excellent! Very kind, quick customer service! They have a great secure entrance and it is always very clean inside.”
“I’ve used Lake City Bank for several years after moving to Northeast Indiana, but the service I’ve received working through the auto loan process at the Maysville branch has really cemented my relationship with LCB. They really went the extra mile to help make the process as easy as possible, but we’re also looking out for my financial security every step of the way; which is service I would not expect to get at larger banks.”
9AM - 5PM
4140 E Dupont Rd, Fort Wayne
Banks
“Kory was easy to work with. I did most of the the loan process without going into office. I now understand why my brother and dad do all their banking with them. I would definitely recommend this company to friends.”
9AM - 5PM
7505 Maplecrest Rd, Fort Wayne
Banks
“Staff is always very friendly and i always get in and out quickly. This bank just got on Samsung pay which is great though the verification process was a headache since they lacked text verification like most others. Had to call in which took a while. Otherwise very nice location.”
“Myles Sansbury is a 10/10! He demonstrated nothing less than exceptional service and dedication!!!
I cannot express enough gratitude for Myles Sansbury, who went above and beyond to assist me during a difficult situation. I was facing a scammer trying to steal money from me through a fraudulent chargeback on a 12-week Bootcamp contract. Myles stepped in when other departments failed to understand the complexities of the chargeback and the scammer’s deceitful tactics.
Myles advocated for me with such great endurance (literally over 2 hours), ensuring that my case received the attention it was worthy of. He helped me gather and submit all necessary supporting documents, including the contract, texts, and emails, to build a strong case against the scammer. His dedication and thoroughness were nothing short of exceptional!
It’s clear that Myles is a true brother in Christ, and I am incredibly thankful for his support. His compassion and professionalism have made a significant impact, and I wholeheartedly recommend him for his unwavering commitment to helping clients! Thank you Chase Bank I will be coming to visit you guys with Myles every time I can!
Last but not least, Myles, thank you for your outstanding service and for being a beacon of integrity and support!”
“BRAD SAVED THE DAY!! After having a horrible financial week, we were left with 35.00 to our name! Insufficient funds fees that I had no choice but to just accept. On a whim I called to see if there was anything Chase could do to help us out. Less than 30 seconds later REVERSED!! THIS IS WHY CHASE HAS BEEN MY BANK FOR OVER 17 YEARS!! Thank you Brad for helping us, and taking our worries away.. especially during these dark times.”
“Never had any issues banking with Fifth Third and love their mobile app! Had no appointment and was helped quickly. Lilly helped me move money out of my account and was helpful and straightforward!”
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“Customer service on all platforms was great. Service associates greeted me when I walked in and made sure I got to the appropriate banker. Zoda helped me set up a checking and savings. She was friendly and made the experience more comfortable.”