“We were very fortunate to have your assistant Manager help us with an exchange. She was kind, professional, courteous and thorough. We had two separate issues and she was able to take care of both of them to our satisfaction. You are very lucky to have her on your staff.”
“Love this store! EBs are dog friendly and they are always so welcoming. The only reason im not giving it a 5 is just clearly they don't care of a worker is sick and is in the store. We were there recently and one of the associates was hacking her brains out, which made us leave the store sooner as to not be exposed to her anymore. And she wasnt wearing her mask right, it just ruined the experience for us. I have loved everything I have ever bought at EB but if i see an employee doing any of the above, im out and im not coming back.”
“Rachel noticed we were looking around and walked up to us asking if we needed help. We told her what we were looking for and she helped my daughter know what the right size boot should feel like. She even showed her where it may feel tighter and explained that is the right fit. We really enjoyed our first time visit because of her and will absolutely be returning. There are so many grumpy people in the world or people that are too busy to be bothered but she took the time to help us. She gave us undivided attention and made us feel like we matter. She was also extremely knowledgeable of every product in the store.
She definitely deserves the biggest shout out ever!”
“I bought two off-the-rack suits and four ties here, and the experience was wonderful. They have excellent taste at Snyder's, the alterations on the suits were meticulous and on the money, the ties are of excellent quality, and because it was a two-for-one sale, I got good prices on everything.The alteration work Shawn and his people did was so good that I'm going back there soon for a fully tailored suit. It's hard to find true tailors anymore, but that's exactly what Snyder's offers, and man, they're good at it!”