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“I went to the one by Target off Main st, Mishawalka and I was unsure how to fax a paper and the lady ay the register showed me where to go and quickly went through it, there was a line at the register so she asked another employee to help me out, very friendly and not once did they make me feel stupid, she walked me through step by step.. thank you I appreciate both of you lady's..”
7:30AM - 6PM
732 S 11th St, Niles
Shipping Centers
“Today was the first time I ever shipped anything back, they helped me print label, I feel confident purchasing from Amazon knowing if I need to send my back the ups store is there for me”
“I like to joke with our staff at Notre Dame that Luis and Anne from Fedex are part of our team. They have done countless projects for us from graphics updates and sign packages to promotional material and handouts. We wouldn't be able to do everything we do without our friends at Fedex!”
“Took a package in there on Sunday and the girl working behind the counter saw me get out and get my Walker. She was kind enough to come and opened the door for me and took care of me very promptly. She also opened the door for me on my way out. I hope she sees this because I want her to know her kindness was very much appreciated. It was Sunday June 29th around 2:30. Customer service like that goes a long long way for someone who's disabled like me.”
“Keelie was absolutely amazing and helped me with everything I needed. To make all g story short, I live overseas and was having difficulty finding a car seat I need before I have my baby. I shipped it to my parents house and had hoped to ship it to my address overseas.
Well, the cost for that did not work out. BUT Keelie had helped me ensure I did not lose out on the funds I had spent. Filed my return claim in the store, and she was able to take the item right then and there for shipping, no hassle.
Absolutely best customer service I have received in a long time. An experience like that at my military post office would have easily taken over two hours. She had me in and out in 15mins.”
“I had to drop off some massive boxes and the team here was phenomenal! I couldn’t get the boxes inside by myself and they helped me get everything out of my van, get it inside, and even helped me package it correctly. Jose specifically helped throughout the entire process and was great with customer service and made sure everyone, including myself, was helped. I wanted to leave a review thanks to the great experience!”
“Michelle is absolutely fantastic! She went above and beyond to help me with my Car magnets. Her patience, knowledge, efficiency was truly impressive, and she made the whole experience so much easier. I highly recommend her!”
“The delivery guys for us did an awesome job. They were very professional and made sure everything was right before leaving. We changed our minds about where the couch was placed and they were there to change it for us and to make sure we were happy before they left. Thank you so much!”
“I like this store but please…..stop making the cashier take care of Amazon returns and checking people out because I’m trying to check out and I’m watching this guy make boxes and crap.”
8AM - 6:30PM
5776 Grape Rd Ste 51, Mishawaka
Shipping Centers
“Ok, I just need to say how awesome the girls at this store are. They are friendly, fast and efficient. All other UPS stores need to be trained by these folks. I have been in there twice this week. They were so busy, but they handled the work with such patience and kindness. Thanks!”
“My boyfriend and I had a very large package that we were pulling out of our car... In the background I could hear someone saying I'm coming I'm coming and I could hear the sound of wheels. I turn around and it is a UPS employee who saw us taking this heavy item out of the car and he was running to greet us with a cart. Keep in mind it is a very hot muggy day today and even though we might not have looked as if we were struggling... We were lol this gentleman who I learned is named Sirag helped load this item onto the cart and into the store with no problems... He was energetic, smiling, and extremely helpful. I have used this location many many times and this particular gentleman has always been outstanding but today he literally went above and beyond and I want to make sure he is recognized as being a huge asset to this location and this company. Thank you so much Sirag!!!”
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“Excellent service and convenient to my location. Jason Potter and other associate went above and beyond completing my shipment.Thank you for an easy transaction!”