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“This UPS store is by far my favorite out of all the locations I've been to. All the employees are helpful, understanding of your needs...and just really friendly....and that's absolutely a plus for me?....Great Store!!!!!”
“I had to drop off some massive boxes and the team here was phenomenal! I couldn’t get the boxes inside by myself and they helped me get everything out of my van, get it inside, and even helped me package it correctly. Jose specifically helped throughout the entire process and was great with customer service and made sure everyone, including myself, was helped. I wanted to leave a review thanks to the great experience!”
“Keelie was absolutely amazing and helped me with everything I needed. To make all g story short, I live overseas and was having difficulty finding a car seat I need before I have my baby. I shipped it to my parents house and had hoped to ship it to my address overseas.
Well, the cost for that did not work out. BUT Keelie had helped me ensure I did not lose out on the funds I had spent. Filed my return claim in the store, and she was able to take the item right then and there for shipping, no hassle.
Absolutely best customer service I have received in a long time. An experience like that at my military post office would have easily taken over two hours. She had me in and out in 15mins.”
“I cant think of a reason to ship with anyone else! Im a local hardware supplier. Recently i had a dock pick up at Saia. The staff were professional and friendly. A skilled forklift operator named Griff loaded my box truck and skillfully strapped down all my freight. Utmost care was taken.”
“I would like to recognize one of the leaders at this location, Jeremiah. He managed to turn a negative experience into a positive one by listening, communicating effectively with the end customer and fulfilling the company commitment even at a small delay due to inclement weather. Timely communication is critical. Thank you”
“I like this store but please…..stop making the cashier take care of Amazon returns and checking people out because I’m trying to check out and I’m watching this guy make boxes and crap.”
“My boyfriend and I had a very large package that we were pulling out of our car... In the background I could hear someone saying I'm coming I'm coming and I could hear the sound of wheels. I turn around and it is a UPS employee who saw us taking this heavy item out of the car and he was running to greet us with a cart. Keep in mind it is a very hot muggy day today and even though we might not have looked as if we were struggling... We were lol this gentleman who I learned is named Sirag helped load this item onto the cart and into the store with no problems... He was energetic, smiling, and extremely helpful. I have used this location many many times and this particular gentleman has always been outstanding but today he literally went above and beyond and I want to make sure he is recognized as being a huge asset to this location and this company. Thank you so much Sirag!!!”
“Great service! A company had sent me a return label but it wasn't in a format FedEx could scan. Ericka had me forward the email to her so she could print it and get it working manually.”
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“Normally I don’t do these reviews, but I was very pleased with my experience with Estes. My driveway is very steep and I expected my delivery to be at the bottom where most would leave it. Instead the Estes driver put the package at the top of my driveway in between the front of my truck and garage door. Not only did this make sure my delivery was hidden from a potential porch pirate but also made it so convenient for me to move the almost 400 lb item with my wife’s help. Thanks again for the courtesy.”