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September 2023 by Bunny Island
Worse experience that I ever had in my life. Front teller always bad attitude every time when I came there. Next time I will avoid in her line.
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July 2023 by Gavin Wise
Absolutely terrible. I was helping my international friend buy his first car. His dad had sent over a cashiers check on Tuesday from another reputable American bank, which was almost immediately cleared and put into his account and usable on his debit card. They would not let him withdraw the cash throughout the week and finally on Saturday I went to help him sort it out. The staff was extremely rude even though we were patiently trying to get money for the car we agreed to buy that day. After borderline being scolded from the manager for trying to question the refusal to withdraw his cash, we drove to the Mooresville branch. They immediately greeted us kindly at the door, withdrew his cash, and were even perplexed by our issues at the Greencastle branch. They even said the check had cleared all the way back on Tuesday, and had no holds. Managers at the Greencastle branch were both power tripping and misinformed. Do not use this bank.
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February 2023 by Mike Cheeze
Horrible customer service, can't ever seem to get anything done unless I'm giving them money. Horrible condicending attitudes, I always feel like I got taken advantage of when dealing with them. DO NOT take your money here!!! You'll thank me later...
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July 2022 by Beth Sutherlin
I lobe the service I recieve at PNC, tellers and management are wonderful! My grandmother banked here for years so I started an account with them over 5 years ago and I don't regret it. Recommend to family and friends.
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June 2022 by Ashley Sell
Can never seem to get what I need done without an appointment. Even called ahead of time this time, and an appointment wasn't needed... until I was there. Can't wait to close this account.
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October 2021 by Jason Keeney
Excellent, friendly tellers! Always extremely helpful and willing to help me with any issues I have. I am always greeted when I walk in and have never had an issue with this branch.
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November 2019 by Ash G
Don't bank at pnc!!!! They customer service here is terrible. They take forever getting anything done. Now they're trying to charge me a $25 fee for their mistake. I wished I never came here to begin with, it's been nothing but a headache.
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September 2019 by Brandon Dean
Never bank at PNC. Drivers license, Birth certificate social security card, W2, state issued finishing licence. Still wouldn't cash my check from PNC! I'm gonna push everyone I know away from banking with them.
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May 2019 by Dyan Phillips
Only helpful on the surface, ask them to for special help and they are downright rude!!
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March 2019 by Sean Baker
Worse than wells Fargo... Will take your money and hold it hostage
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September 2018 by Tasha Kelley
The best customer service you could get!
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August 2018 by Kayden Wheeler
Love the staff
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December 2017 by Tonja Redding
I use this bank. Friendly and helpful service
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May 2014 by Eric Lee
Consistent excellent serservice. If u need a new bank and are employed with direct deposit come HERE! Never had a prob with anyone or anything.
