First Merchants Bank in Greenwood, IN is a large Midwestern financial institution providing broad services including commercial and personal banking, auto loans, treasury management, and home mortgage lending. For convenience, it offers online and mobile banking, ATM-only locations, and access to over 25,000 free ATMs in the MoneyPass network. The staff at this branch is incredibly kind, helpful, respectful, and welcoming. They are known and trusted in the community, providing guest service at its finest. Customers report that the team always takes care of needs quickly and gets things done efficiently, making going to the bank a good time. The bankers are helpful and knowledgeable with great follow-up. While the website is noted as a bit antiquated, the bank has very low fees and is helpful in providing needed reports or information. Customers frequently recommend this location for wire transfers, business accounts, personal accounts, auto loans, and all other banking needs.
I’ve had a great experience since switching to first merchants bank. The front staff along with the manager Christine have been amazing. It’s so nice to walk into a bank and they know you by name. Christine is very knowledgeable and will take the time to walk you through any and everything you need help with.
April 2024
The staff at this First Merchants Bank branch is incredibly kind and helpful. They always take care of what you need quickly and get you on your way. I would recommend them for wire transfers and any other banking needs.
November 2022
Going to the bank isn't always a good time but at this location it always is! I'm horrible with names but everyone deserves to be mentioned by name, the tellers, and bank manager!