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“Pretty good experience except they gave me a quote for tires on a post it note. They have my email address. They could have emailed it to me or printed a hard copy. The only thing written on the note was the price. Come on guys! I waited for that quote. You could have put a little more effort into that especially since it's a new service.”
“Emily at valvoline is a damn rockstar. Working by herself on a Saturday morning with the most positive attitude you could ask for. Give this girl a raise and some help. This location never disappoints and Emily was awesome today”
“Greenwood automotive did several major repairs on my son’s car. They were priced fairly, expedient in their service and I couldn’t be happier. Highly recommend!”
“I've been dealing with this auto shop since I moved to Indianapolis and they're beyond great... If you want a reliable and mechanics this is the shop to go to... Plus they're always willing to work with on anything you have going on 10/10 I would highly recommend!!!”
“I purchased four new tires. Service was quick and professional. Tires look and drive great. Alignment was perfect! They got my car in much faster than I expected and texted me every step of the way so I knew how it was all going. Great work from all involved!”
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“Customer Experience Review for Jiffy Lube
Today, I visited Jiffy Lube for a routine service on my truck. As always, the service was quick, efficient, and professional—exactly what I’ve come to expect as a regular customer. However, this visit stood out for an entirely different reason.
When it came time to pay, I ran into an unexpected issue with my bank. The night before, I received a fraud alert regarding my account, which I confirmed as legitimate, but my card was still locked. Unfortunately, none of my other payment options worked either. Feeling embarrassed, I explained the situation to the service technician and asked if I could quickly run to my bank to resolve the issue. Without hesitation, he agreed.
I was able to sort everything out at the bank and returned about 45 minutes later to pay for the service. What really impressed me was the level of trust the service technician extended to me. When I asked him if he ever doubted I would come back, he said he trusted me because I was a regular customer and valued the relationship, just as I’ve always trusted Jiffy Lube for excellent service.
This experience turned what could have been a stressful moment into a positive one, and it reinforced why I keep coming back. The professionalism, understanding, and trust shown by the staff were exceptional. I would highly recommend Jiffy Lube to anyone looking for not just great service for their vehicle, but also great customer service.
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