The Verizon store at Greenwood offers a range of mobile, 5G home internet, and business solutions. Customers can visit the store in person or utilize online services to schedule appointments, place orders, and pick up items with convenient options like free 2-day shipping and express lockers. Customer experiences at this location vary. Many have praised the friendly and efficient service, specifically mentioning helpful employees like Jason and Andy, who go above and beyond to assist. However, some customers express frustration over service limitations, particularly regarding SIM card issues and business solutions. One reviewer faced challenges when trying to obtain a new SIM card due to an unpaid balance, leading to dissatisfaction with the store's policies. Another business owner shared a mixed experience, highlighting exceptional initial service from a sales representative but later encountering difficulties with follow-up support for a business phone setup. Despite the positive interactions, a lack of assistance during weekends and insufficient follow-through from designated representatives left them feeling disheartened. Overall, while the Greenwood Verizon store is recognized for its helpful staff and customer service, there are notable areas for improvement, particularly in business solutions and service continuity. Customers appreciate the staff's patience and willingness to help, making it a generally positive destination for mobile and internet needs.
store has no employees, nobody to talk abot what i want
June 2024
I would like to give a shout out to Matt, who was extremely pleasant, knowledgeable and helpful today with my in-law’s! Thank you, Matt for taking your time setting up their new phones just as they needed to be.
June 2024
This Verizon store was great!! Jason was super helpful and got us the deal I was seeing in the app. Really friendly and efficient service☺️
