“I’ve never had much luck with customer service at the Greenwood Jared location. In fact, I usually drive from Greenwood all the way to the Keystone location because they consistently provide a better experience. However, I happened to be in the area and only needed to have my ring cleaned, so I decided to stop in and give Greenwood another chance.
I’m so glad I did because I had the best experience I’ve ever had there with Cheyenne. She was incredibly kind, helpful, and genuinely took the time to assist me. In the past, I’ve often felt like I wasn’t a priority because I was only coming in for a ring cleaning rather than making a purchase. Cheyenne made me feel valued as a customer, regardless of the reason for my visit.”
“This wasn't great sale. I felt welcome to the store. The jeweler dealt with me very nicely and asked me questions. I felt like I got exactly what I was looking for. I feel like I got a deal”
“Great service and great product backing. They hooked me up with a band for my old watch and got me a new one and even stood behind it when the band was a little messed up and replaced the whole watch when I brought it back up there will definitely recommend”
“Julie is the best! Professional and very knowledgeable, yet personable. Julie allows me to cast the net wide, then guides me patiently through the ruling in, ruling out process, to choose just the right piece.”