Xfinity Store by Comcast at Greenwood, IN, offers a variety of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and pick up or exchange equipment easily. Recent reviews highlight positive experiences, such as helpful and knowledgeable staff who provide prompt service, even during busy times. One customer appreciated a staff member named Steve, who was upbeat and efficient, leaving with all needs met. The store is described as convenient, with a well-organized setup that makes picking up equipment quick and easy. Customers also value the friendly, pressure-free assistance in switching plans or setting up services. However, some improvements are suggested, such as better management, time management, parking arrangements, and more comfortable waiting areas. Overall, the store provides accessible services and friendly staff, making the customer experience mostly positive.
check in was kind of confusing since I made an appointment i didn't think i had to check in sonce i didn't the time before
March 2025
So regarding my professional opinion now 🙃as I left them a really bad review…..which I truly hate to do unless it is truly warranted…..I had to make another visit just last week to the Xfinity Store and to my surprise it was all better than Good ☮️
February 2025
Had to return some equipment and one of the reps, Steve, was a big help. It was the end of his shift and he was upbeat and knowledgeable. I left with everything taken care of and happy with my experience, even in a busy time of the day.
