Interlight is a lighting supplier known for its excellent customer service and a wide variety of products. Customers appreciate the competitive pricing, often finding products at lower costs than on platforms like Amazon. For instance, a customer shared that a specific bulb cost $75 on Amazon but only $35 when ordered directly from Interlight. Many reviews highlight the helpful and knowledgeable customer service agents, who assist with product inquiries and troubleshooting. One customer noted that a representative provided valuable advice on using light bulbs to prolong their lifespan. Additionally, Interlight has a smooth return and replacement process for defective items, contributing to a positive customer experience. Even when issues arise, such as billing misunderstandings or defective products, Interlight's claims department is responsive and effective in resolving problems. Customers have expressed gratitude for the professionalism and support from staff members, including one who praised the representative for helping navigate an eBay refund process. Overall, Interlight has earned a reputation for reliability and customer satisfaction, with many customers expressing their intent to return for future purchases. The combination of quality products, supportive staff, and effective communication makes Interlight a trusted choice for lighting needs.
Excellent customer service and variety of products. They doubled my bulb order as a gift. I can't thank them enough for my first experience.
January 2025
We started to use them as a distributor for certain lighting products. I have ordered specialty bulbs from them and found a few with manufacturing defects before installation and they replaced them with a simple and smooth process. InterlightUS has shown great communication and competitive pricing. Keep up the good work.
February 2024
Great experience. Worked with with Jeff who really knew his stuff and was able to get us the specialty lights we required. Will definitely be doing business again.
