“Great customer service provided by Citlaly. She went above and beyond and provided top-tier service. Greeted me with a smile and she was determined to assist me with replacing my wiper blade, She didn’t quit until she got it right and it only took her about 10 minutes. This was the fourth auto parts store I’d visited this week and none of the men were able to install my wiper blade but this young lady she made it happen. I will not hesitate to visit this location for all my auto parts needs in the future.”
“I had an amazing experience at O’Reilly Auto Parts. The team here is incredibly helpful, especially Darrel, Nathaniel and Jerry.
My car brakes were having an issue and since it was Sunday, there were no mechanics available. I simply asked if they could help and even though they could have easily said no, they immediately stepped in and took the initiative to help us. Their kindness, professionalism and willingness to go above and beyond made a stressful situation so much easier.
It’s rare to come across people who genuinely care about helping others. A huge thank you to Darrel, Nathaniel and Jerry for your outstanding customer service and generosity. O’Reilly Auto Parts is lucky to have employees like you!”
“I spoke to a very nice customer service agent (sorry, don't remember her name) who told me the price for the bulbs they supply to Amazon are 1/2 price if I order it direct from Interlight. So, in addition to the bulbs I bought from Amazon, I decided to order 2 more directly from Interlight. I give the 50PAR20/NFL/H - 1BB37E3 Light bulb 5+ stars. They work #1 and #2, they work quite well. I have an Allure Range Hood. My home was built in 1985 and I am not the original owner so, I don't know if the original Range Hood made by Allure is the original Range Hood (?). Because of the price of the bulbs from Amazon, I was considering replacing the range hood since I could not find replacement bulbs on my own. So I began my lightbulb journey with the bulb to be replaced in hand. My first stop on the replacement lightbulb journey was Lowes. I asked for help and the sales person recommended something that was close so I tried those. No luck so back to the store to return them. Then I went to Home Depot. The sales person there gave me 4 different options to try. All were unfortunately not fitting just right so it was back to Home Depot to return them. Finally, I went to a professional lighting store in Tyson's Corner Virginia. Most people that live in this area know how awful the traffic can be there but I thought they would have the right bulb. I was sold two lightbulbs by the sales person assuring me they would work. Off I went with hopeful anticipation they would work. Nope! So I went back to the store in Tyson's Corner and returned them. So I thought, I'll try the lightbulbs from Amazon and see what happens, what Have I got to loose except $150. I got them, put them in and prayed. Low and behold, they work! When speaking to the Interlight Customer Service person, she answered my questions including my question about how to used them. When you use them, turn them on for a long as you need them. Don't turn them off and back on again say 5 minutes later. They will wear out more quickly if you do that. Doing so does something to the Mercury in the bulb. The package the bulbs came in has this nomenclature 50PAR20/NFL/H - 1BB37E3. That is very important when you are looking for these specific bulbs so I learned. $75 a piece from Amazon, $35 a piece from Interlight - Amazon more expensive than another merchant? Imagine that. Thanks Interlight :-)”
“Brianna at O'Reilly Auto Parts helped me out so much! She had excellent customer service skills! I will definitely make this my go to store for all my auto needs!”