Extra Space Storage located at 950 165th St in Hammond, IN offers a wide range of storage options, including drive-up units, climate-controlled and non-climate-controlled units, parking spaces, and drive-up access. The facility features electronic gate access, a manager living on site, and exceptional security to keep belongings safe. Customers praise the friendly and helpful staff, with specific mentions of staff members who provide excellent customer service and assist with finding the right unit. Even when issues arise, the management team responds promptly and offers solutions, demonstrating a commitment to customer satisfaction. The facility is noted for its cleanliness, professionalism, and hassle-free experience. Customers feel confident in recommending this location for storage needs, citing positive interactions with staff and the convenience of the services provided. Overall, Extra Space Storage provides a secure, accessible, and customer-friendly environment for storing personal and business belongings.
I needed to get a storage unit as it was an emergency & I was blessed as they had one in stock. Even better, they had one in the size that I was looking for. Crystal was very helpful as she walked me through the process. I’d recommend coming to this location if you like pleasant customer service.
July 2026
Destiny Washington was spectacular., very insightful, kind, patient and knowledgeable regarding policies, offers, info regarding all rules and regulations
July 2026
The customer service is amazing at the Hammond location, they are helpful and knowledgeable Destiny, crystal thanks u guys