Kohl's is a popular retail store known for providing everyday rewards to its customers. The store offers a variety of fashion and footwear options, along with beauty products from Sephora and home decor items, all designed to fit different personalities and budgets. Customers appreciate the sales and Kohl's Cash, which help them save money on their purchases. The hassle-free returns and free store pickup add to the convenience of shopping. Recently, the store implemented a new customer service process with two lines, which some customers found beneficial. One employee, Jody, received praise for her exceptional service, efficiently managing both lines and ensuring customers left with smiles. Many reviews highlight the helpfulness and friendliness of the staff, especially at the service desk, even in challenging situations. However, some customers expressed disappointment over the removal of the store kiosk and the limitations on placing orders through customer service. Overall, Kohl's is recognized for its commitment to customer satisfaction, providing great deals, and fostering a welcoming shopping environment. The company's dedication to community initiatives through Kohl's Cares further emphasizes its role in making neighborhoods better places to live and work.
I don't usually shop at Kohl's, but was looking for something specific. Found it on sale and the staff were wonderful at checkout! Thank you!
May 2026
The workers are helpful, and they often have sales on clothing
July 2025
There is an outstanding sales associate by the name of Tammy in shoe department at store number 0229. She took time to assist me to find a great pair of sandles. There is also are outstanding managers by the name of Joy and Susie. Both ladies are grand. This is why I love to shop at Kohls. Thank you and happy 4th of... read full comment
