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“Best UPS Store in NWI hands down. I've been to all of the UPS stores, and I can tell you it's way better than all of the others. The employees are super helpful. The owner is awesome. They're efficient, fast and friendly. I don't know how this place doesn't have a full 5/5 stars.”
“Absolutely top notch place. I sent package and letters, return number of times to different companies and I also used notary services. Every single time the service was professional, quick and courteous.”
“Excellent service. The business cards were 50% less then what I pay with a competitor and got them in a few hours rather then days. I will be moving my business to Staples.”
“I had put in an order online, had it delivered there, and almost had a smooth in and out pick up order until the young lady at the counter was trying to help everyone with there purchases. I just came in to pick up mines, but yet I had to wait until finished with 1customers and an employee when I was before them cool.”
“Katelyn took very good care of me at the Dyer Indiana 905 Joliet Street store on May 11 2026. She was so kind and patient with me. She knows the meaning of customer service. It seemed to come so natural to her! She has a such an awesome way of communicating and a beautiful smile! Great personality too!”
“I Am Satisfied With The Company They Takes Good Care Of Their Driver's. They Make Sure That The Driver's Has Everything They Need To Do What's Needed On Being On The Road. They Work With You A 100% All The Way.I Am 100% Totally Satisfied…Since I’ve Been With The Company Going On About Six Months Now..I’m Here To Say From A Scale Of One To Ten…This Company Gets A Ten…And Also The Dispatcher I Have Now…Her Name Is Lilly I Want To Say That She Is Awesome…I’m Getting Good Long Runs And Loving It..Thank You Lilly Very Much For Giving Me A Shot… I Will Do My Very Best To Be On Time For Pickups And Delivery’s…This The Best Company To Me To Work For !!! I Have One Suggestion And My Suggestion Is If The Company Could Get Some Shirts And Caps With The Name Of The Company That Would Be Nice…And Even If We Would Have To Buy Them That Would Be Kool…Just Like The Shirt I Seen Sam Had On…That’s A Nice Shirt !”
“Mak Shipping is one of the better companies to ship overseas! the last ten years we have shipped at least 5 vehicles along with 3 Atv’sand lots of other stuff. Use them with confidence with any shipping needs.Thank you”
“Had a great experience with this amazing staff! They were so helpful! I usually have a rough time with ups and this team made a huge impact on using them in the future what a wonderful team! Keep it up.”
“Went here to return an Amazon item but now they charge $1. The staff is very nice and quick but I will choose another merchant (like Staples, Kohls, or Whole Foods) where I can return for free!”
“I worked with JUSTYN and he was amazing great Customer Service and very friendly. He helped me a very rough time very simple and easy printed our obituaries that we needed completely and took his time.”
“UPDATE on 4/14/26: I a phenomenal experience here with service professional, Deyana. Deyana helped me to understand which shipping method would be most effective to facilitate the timely delivery of key documents ahead of a scheduled hearing. She also provided the correct envelopes that would protect multiple copies of my 165-page document package, and she did it all with a smile first thing in the morning right after opening the store by herself. I have utilized services at FedEx stores in Chicago as well as other urban and suburban locations. Nothing beats the efficient, compassionate, in-person service here at the Merrillville, IN federal Express. Thank you, Rich for your leadership, and to Deyana for your excellent service.”
“Went to Calumet City Illinois location on 6/6/2026.
Marlon was absolutely AMAZING! So incredibly courteous and patient. I truly appreciate all that he did to help me and my friend out with the documents needed for church on Sunday 6/7/2026! THANK YOU!!!”
“I've never had a problem with FedEx when I order through RockAuto which is also FedEx I get my deliveries on time in great condition on my porch. FedEx is way better than UPS you guys are awesome FedEx”
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“I order almost everything from Amazon, so I occasionally have returns that I drop off at UPS. I have never had a bad experience. Everyone has always been kind and professional.”