8AM - 6:30PM
609 Ridge Rd, Munster
Shipping Centers
“Excellent service. The business cards were 50% less then what I pay with a competitor and got them in a few hours rather then days. I will be moving my business to Staples.”
“I had put in an order online, had it delivered there, and almost had a smooth in and out pick up order until the young lady at the counter was trying to help everyone with there purchases. I just came in to pick up mines, but yet I had to wait until finished with 1customers and an employee when I was before them cool.”
“Went here to return an Amazon item but now they charge $1. The staff is very nice and quick but I will choose another merchant (like Staples, Kohls, or Whole Foods) where I can return for free!”
9:00 AM - 8:00 PM
101 45th St Unit 2, Munster
Shipping Centers
“I had a high value and important package that was supposed to come to my house yesterday.
Unfortunately, I was at work yesterday so I was unable to get the package.
I came to this facility expecting that I would not be able to get the package until tomorrow.
The automated FedEx line told me that the package was going to be shipped to another pick up location. That Unfortunately was not the case.
Kathy from the Munster FedEx plant went above and beyond her call of duty! She searched every truck in the facility for my package.
When that did not work out, she called members of her team to see exactly what the deal was. She found out for me that the package was coded in the FedEx system incorrectly. She then looked into it a bit more and called me back 15 minutes later with great news- I could pick up the package the same day at another facility!
She called that facility to confirm that it was there and that I could get it with standard operating procedure!
When I got to the other FedEx facility, I was able to confirm with the facility and Kathy that everything was all set to go. I walked out with my high value package no questions asked!
I know some of these other reviews are mainly negative. However, if you have something like this happen to me, go straight to Kathy! She will go the extra mile to help you get your package and to solve your problems!
FedEx, Kathy deserves a big raise for what she does! She is truly an asset to FedEx!”
“Absolutely top notch place. I sent package and letters, return number of times to different companies and I also used notary services. Every single time the service was professional, quick and courteous.”