Advance Auto Parts, located at 3521 Lafayette Rd in Indianapolis, is known for its excellent customer service and wide range of automotive aftermarket products. Customers appreciate the friendly and helpful staff, particularly noting one employee who is recognized for going above and beyond to resolve issues with a genuine smile. The store provides various free services, including battery testing, engine code scanning, and wiper installations with purchase. Many reviews highlight the clean and organized environment, though some suggest that expanding the store would improve the shopping experience. Additionally, customers can benefit from the Speed Perks loyalty program, which offers discounts on items and gas at participating Shell stations. Overall, Advance Auto Parts is praised for its outstanding service and commitment to customer satisfaction.
I was making a purchase and I smelled odor of like spoiled eggs I think his name was Brett or something like that I'm not sure but it made me put items down and leave
September 2024
Great store and helpful employees. Had an issue with a part that 2 other shops hadn’t resolved. This shop resolved my issue quickly and professionally
January 2024
The person who helped us was very helpful, thank you
