The Aveda Store provides high-performance, vegan hair, skin, and body products, founded with a mission to care for the world and a commitment against animal testing. It is a Leaping Bunny approved and certified B Corporation, emphasizing sustainability and cruelty-free standards. Customers report great experiences at stores in locations like Fashion Crossing and Keystone malls. The staff is described as superior, knowledgeable, and respectful, offering services like hair and scalp exams, follicle camera analysis, and complimentary facials without pressure to buy. Associates are noted for providing excellent product overviews, personalized recommendations, and samples, helping customers feel comfortable and remembered. These positive interactions often lead to purchases and plans to return, leaving visitors feeling happier than when they arrived.
This store is beautiful, the employees were friendly, they were helpful not overly aggressive about us buying something . We browsed and they offered assistance if we looked at a product? When we purchased our products the transaction was smooth and quick. The employee made us feel comfortable with our purchase.
May 2025
The products are superior but the staff is even better! Seriously, the girls deserve a pay increase. They always remember me and I make sure to stop into the store each time I visit this mall; I leave feeling happier than I arrived.
April 2024
I stopped in the Keystone store and had a great experience with Lucita. She used a follicle camera to determine healthy hair growth and gave me a several recommendations and samples to try. She was extremely knowledgeable, asked great questions and most importantly made me feel comfortable. Thank you Lucita!
