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“I get all my batteries here. I have a commercial account and they treat me like gold. They will deliver if they can and you get great batteries with real warranties. I’ll never buy batteries anywhere else.”
“Excellent customer service on treating people. This is how you make AND RETAIN customers !! I can buy auto parts from 14 different places in this area. This will be the first place I go.
Kudos to the staff.”
“Swapped out the batteries of my UPS battery backup in 5 minutes and answered my question about why I was getting the error from the self test it ran. It was also cheaper and faster than buying the batteries online”
“I stopped for a quart of oil and they didn't hesitate to take me to my car and fill it for me, with care I might add. Love this customer service. So friendly and kind.”
“Great experience purchasing a battery for my boat lift. Great on line coupon for signing up and the store manager helped me. He was very friendly, extremely helpful and knowledgeable. I will be back.”
“Zach and his team ordered a generic identical fob with all the same buttons and capabilities of the original without the logo, for half what the Stealership wanted. Highly recommend BP.”
“Chantz was super helpful with a car battery issue. He even gave advice on future problems, as well as expected price ranges to make sure we didn’t get gouged. Great service!”
“Shoutout to Devin! This young man saved a damsel in distress! I needed a new battery and did not know how to install it. He looked at my battery and figured out how to take out the old and replace with new. It was not easy, requiring tools and some elbow grease to get the battery out and in, but he did it with a smile on his face.
Devin, your inquisitiveness and determination to replace a battery, not knowing completely if you could do it, displays the willingness to self-educate thru working experience, the best form of education someone could receive. I believe you have a bright future ahead of you based on your character and merit.
As long as you work for O’Reilly, I definitely will be coming back for my auto part needs ?”
“They are awesome! My wiper flew off while driving, I went to O’Reilly, got new wipers AND they put them on for me & then I was safely on the road again. Thank You”
“Thank you so much for your help this evening! I brought my car here right after I got it out of the shop after 10 days…’my battery was dying and everyone was so pleasant! Thank you to the man who put my battery in and was so polite! Good people are hard to find these days! I hope that he is valued by O’Reillys.”
“We wish to praise Mark to the highest. My fiancée’s Mercury Grand Marquis’s power steering system was not working due to the fluid container being dry. Mark added fluid which ran right out on the ground immediately. We called a tow truck to get it to our mechanic.
Mark was so helpful and friendly and he needs to be commended for his outstanding service.
William Whitton”
“My favorite auto parts store always have what I need if they don’t they can order for me and get it in no time the staff is great Evan ,Rebecca, Brandon, Carmon all great very helpful”
“William helped me when I was trying to get to my destination for a back to school event the manager let him help me and I can’t thank this location enough for finding my problem and getting me back on the road to my event for the kids in my complex I manage! Will definitely use this location again! The best”
“I went here about a yea ago, beginning of 2025 about. I really needed help with my car, it was making strange noises. A worker came over and fixed it like magic. I think his name was Caleb. I hope he still works there, he just brought such an amazing energy into the workplace and really helped my car. Thank you Caleb!”
“I want to take a moment to recognize the manager, Cheryl Jump, at O’Reilly Auto Parts Store # 2266 West Washington St, Indianapolis Ind, She was absolutely phenomenal!
From the moment I explained my situation, Cheryl took the time to thoroughly explain the type of battery my car needed and walked me through, step by step, why certain batteries would be the best fit. She gave me several options to choose from, helping me save both money and time without ever making me feel pressured.
What impressed me even more was how much she genuinely cared. She recommended a mechanic she personally trusts and explained that he does great work on her own vehicle, which gave me confidence that I would be in good hands.
Cheryl was friendly, understanding, knowledgeable, and incredibly easy to talk to. She put herself in my shoes, listened to my concerns, and worked quickly to resolve every issue I had. In less than 20 minutes, she turned a stressful and negative situation into a positive one.
Customer service like this is hard to find these days. Cheryl is truly a shining star, and O’Reilly Auto Parts is fortunate to have her. Thank you, Cheryl, for going above and beyond!”
“Just want to say that the employees working here at this location are very understandable and for the most part the lady Karla lights up the place with her good vibes and energy she gives to make us customers happy she made sure they got what I needed she went out her way to go double check on the part she is amazing we need more happy people like her out here working…”
“We were out of town my cousin had no brake lights. This sweet guy helped us with this issue. He knows who he is. He was so patient and kind 😇 that's what humanity is and he really enjoys his job. Thank you!”
“My car broke down in the middle of the parking lot. The employees were so kind and pushed my car into a parking spot and were super friendly while I waited inside for a tow truck. While I waited inside they helped me with a couple purchases that I made. They were super helpful and friendly with all of the customers. Special thanks to the young Hispanic girl was handling calls, purchases and assisting me. Great customer service!”
“Typical chain store for auto parts. Staff was friendly and laid back. I only went to get wiper blade replacements so I'm not sure what their knowledge level is when it comes to maintenance for your vehicle.”
“I needed a battery charger... they didn't have any on the shelf but the guy went into the backroom, and found one. I STRONGLY suggest that others visit this store for all of their needs.”
“Oh what a day! I get a flat, its raining and I could only make it to this store. Looking to make it to Discount Tires, Richard saw that I wouldn't, helped me out tremendously! He plugged my tire in the rain and made sure that I would make it and that it was safe to go! He went above and beyond! Thanks again Richard you are the MVP!”
“they do a great job here but its a bit pricy. nothing they cant do they do everything in one shop which is very convenient. tried to charge me $80 to glue a rear view mirror back up tho. guy at SafeLite did it for free took him 5 mins and some glue. if u want a good job done go to these guys for sure. if ur trying to save money def dont”
Open 24 hours
5104 East 21st St, Indianapolis
Battery Stores
“This is where I get my gas! It's the same guy every day. Rain or shine this guy is always super nice. He always has a smile on his face, and as always ready to help brighten my day. Go see them. This is the place to get your gas.”
“This store is very busy. But I always get treated 100% good it may take a few minutes for them to find a part but I understand how big the store is all the people there are great and nice there's a guy named Kenneth he goes above and beyond when I come in there”
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“The service was amazing! The store associate name Jacob was awesome and got the job done!! I had little to no wait when I arrived!! Thank you Jacob for amazing service!!”