Best Friends Pet Hotel
VeterinariansHours:
8224 Bash St, Indianapolis IN 46250 Hours
About Best Friends Pet Hotel
Best Friends Pet Hotel is the leader of the pack for dog and cat care, specializing in boarding, grooming, doggy day camp, and training. It is an employee-owned business. They offer fully customizable boarding with individualized or group play, a Doggy Day Camp membership program called Canine Crew, and grooming services. Reviews highlight an excellent and pleasant booking experience, with staff described as instrumental, friendly, knowledgeable, and helpful. Customers report feeling confident their pets are in good hands, satisfied, and highly recommend the business. The staff is praised for answering all questions, providing awesome discounts, and helping to save money, including through Groupon. Grooming services receive specific praise for doing a wonderful job and keeping pets comfortable, with note that a consistent personal groomer helps scared pets feel at ease. The facility also has a dedicated area for cats called Kitty City, cared for by attentive staff.
Most Recent Reviews
April 2026
Love Bestfriends Pet Hotel in the Castleton area. Each morning at drop off, an animal care technician enthusiastically greets Sméagol and gets him set up for his day at day camp. I can watch his playtime on camera and receive a text report card at the end of each day.
April 2026
We’ve boarded our husky here multiple times and let me tell you: we will never board any where else again! They love our dog almost as much as we do; she gets so excited to see everyone there (especially Josie)! They are kind, welcoming, and I have never had such a good boarding experience as we’ve had here.
March 2026
I just love this place, they are so amazing and love animals. My sister in-law recommended this place and you definitely won’t be disappointed.
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