Chase Bank provides consistently friendly and helpful customer service. Employees are knowledgeable, polite, and professional, even on busy days. The branch has a positive atmosphere with good vibes, where staff and the security guard are always friendly and get along well. Bankers go out of their way to help resolve account issues, handling problems effectively. The experience at this branch is often described as quick and not painful, making routine tasks more pleasant. Many customers highly recommend this specific location for its amazing and dedicated service.
I really like Chase as a bank, but they have the absolute worst ATMs. They are constantly broken or down. Went to 3 different locations on the eastside today. A total of 5 ATMs, 4 were broken. Then they have the audacity to charge you a fee, for being FORCED to use a non Chase ATM. Do better...
July 2026
Patty went above and beyond to facilitate the return of my lost checkbook and other items. Eternally grateful!
January 2025
Had a nice experience with Beverly Ross. She was helpful, knowledgeable in aspects of legal structure, and made the experience quick. Very much recommend this branch