CVS Pharmacy® in Indianapolis provides essential health and wellness services with a focus on customer convenience and value. Most locations operate seven days a week, making it easy for customers to refill prescriptions, receive vaccinations, and purchase personal care items, snacks, and more. The pharmacy offers savings through weekly deals and the ExtraCare® program, which allows customers to earn rewards.
Reviews highlight the friendly and helpful staff, with many customers noting the quick preparation of prescriptions, often ready within an hour. However, some customers express concerns about longer wait times and issues with prescription notifications, suggesting that more technicians could improve service efficiency. Despite occasional glitches with coupons, the customer service is frequently praised, especially for the patience and assistance provided by managers and staff. The store is also noted for its cleanliness and overall positive shopping experience. CVS emphasizes making healthier choices accessible and convenient for the community, ensuring that customers find what they need in a supportive environment.
This pharmacy should be the model for how a pharmacy shoud be, works efficiently and seamlessly. A1 Customer Service I would give them 100 🌟 The entire store is always a wonderful experience. Keep shining CVS@21ST and Post Rd!!!
December 2025
Utterly inept and non-communicative. I had an issue with the insurance, but no one notified me until my prescription had run out. I had to resolve the issue that was very clearly due to a misunderstanding on the part of the pharmacy and was something they should have been able to resolve.
August 2025
I was given wrong amount of medication and after reporting I was given the run around they're careless not all of them but few who are in charge are careless
