Cycle Gear is the nation's largest retailer of motorcycle apparel, parts, and accessories. The staff are consistently described as very helpful, knowledgeable, and pleasant to work with, often going above and beyond. While they carry pretty much every category of everything, they can sometimes be missing a specific brand of an item. Customers appreciate the convenient hours, being open early until late. The experience is noted as great and pleasant, with helpful service for sizing gear, answering questions, and finding specific items, even those newly arrived.