Decatur Auto Sales is a small, local dealership located on the southwest side of Indianapolis, easily accessible via I-465 Exit #8 on Kentucky Avenue. The dealership offers several ways to purchase vehicles, including cash specials, secondary financing, and buy-here/pay-here options, making it flexible for different buyers. Customers appreciate the friendly and courteous staff, especially Gary, who is known for being a straight shooter. Many reviews mention how patient and helpful the staff are, even with stressed or first-time buyers. The team is knowledgeable and willing to work with customers’ financial situations, often offering deals that go beyond expectations. For example, one customer shared how Gary doubled a friend's offer for a trade-in, and another praised Gary for working out a deal that fit their budget despite low cash availability. Decatur Auto Sales has a reputation for fairness and honesty. Customers have experienced issues with cars after purchase, such as sluggish performance, but the staff remains fair and helpful, often offering solutions like trades or repairs. They are willing to be transparent about potential problems, such as spark plug replacements or catalytic converter concerns, and handle exchanges or trades with honesty. Many customers recommend Decatur Auto Sales for first-time buyers or repeat customers, highlighting the friendly atmosphere and straightforward service. The dealership has built trust through fair dealings and excellent customer care. Those in need of a reliable used car are encouraged to visit, view their inventory online, fill out an application, and contact Gary for a positive and fair car buying experience.
