DICK'S Sporting Goods offers generally friendly and helpful customer service. Customers appreciated associates like the super star in the shoe department, who went out of her way to find shoes and was very helpful. A staff member named Doug provided expert advice and was kind to children, making the shopping experience enjoyable for beginners. Gary also offered helpful guidance on golf equipment, enhancing the overall experience. The cashier, Brandy, was friendly and personable during checkout. While there was some trouble finding staff in the store at times and delays in the shoe department, the friendly attitude of staff members helped make up for these issues. Overall, customers found the staff helpful, friendly, and dedicated to providing a good shopping experience.
Great customer service did have trouble finding an associate for help but the customer service she provided made up for it.
The next time we were in we had no trouble finding an associate and everyone was very friendly.
October 2024
The cashier was really polite. I'm kind of disappointed with the shoe department people. They always take forever to show up to help customers with shoe sizes, plus it seems that they're not happy doing their job. Everything else was good.
October 2024
Super star in shoe department. She looked in three different places to find the pair of shoes I wanted. She was awesome
