DriveTime provides a great experience with awesome and helpful staff. Employees are described as amazing, decent, considerate, and not pushy, offering above and beyond service. The process is smooth, with options explained in detail. Customers report getting great vehicles and the best rates, helping them get back on their feet. Multiple reviewers highlight great customer service and recommend the dealership, with some returning for a second vehicle. The staff's dedication and love for their job is evident.