DSW Designer Shoe Warehouse is a popular destination for shoe lovers, offering a vast selection of over 25,000 designer shoes for men and women from renowned brands like Nike, Cole Haan, and New Balance. Customers appreciate the wide variety of choices available, but some have noted challenges with finding specific items due to limited signage and staff availability. While many enjoy the shopping experience and the helpfulness of employees, there have been frustrations with online ordering and pickup, including receiving incorrect items and delays. One standout employee received praise for her exceptional assistance in ensuring quick shipping. Overall, DSW offers a fun environment for shoe shopping, with additional products like handbags and kids’ shoes, along with a rewards program that enhances the shopping experience. However, some improvements in store organization and online processes could enhance customer satisfaction.
My wife likes this place. It's clean, the people are friendly, professional and helpful. She buys more shoes here than any other place.
August 2024
Clean,lots of choices,out of my size in many of my picks.Helpful employees volunteered to find my size elsewhere + ship direct to me.
February 2024
Izzy was fantastic. She took the time to assist us and then made sure that we got our shoes shipped for quick receipt. She is an asset to the company.Monique Myers
