Extra Space Storage, located at 9499 E Washington St in Indianapolis, IN, offers a wide variety of storage options to meet different needs. Customers appreciate the large selection of storage units, including drive-up and climate-controlled units. The facility features electronic gate access, exceptional security, and ADA compliance, ensuring a safe and convenient experience. Helpful staff members provide friendly and professional service, making the process easy and hassle-free. Many reviews highlight the cleanliness of the facility and the convenience of digital gate access, which eliminates the need for keys or codes. Competitive pricing compared to other nearby storage options is also a significant advantage. Customers have shared positive experiences with the attentive staff, including prompt assistance with any issues. Overall, Extra Space Storage is recognized for its commitment to excellent customer service and a welcoming environment for all storage needs.
Alice was very helpful and friendly. Highly recommend this property and her to assist with all storage needs.
August 2026
Alice was awesome and wonderful. And it was quick to get a unit as well.
July 2026
I can’t remember her name (sorry!) but the woman in the office was so kind and accommodating when I lost the key to my storage unit. She was quick to return my call and had a new lock and key waiting for me when I arrived at the office. Great service!
