-
August 2024 by Nathan Julien
Facility Staff was very nice when checking in and during check out process. Make sure to put down TONS of mouse poison. We found several dead mice in the unit and there was mouse poo-poo on much our stuff.
-
July 2024 by Adriel Dominguez
The gate closes at 10pm and even if you have the gate code you can’t get out they told me I have to leave my car here. Management didn’t do absolutely nothing. I was also promised a free month and they charged me.
-
May 2024 by Rebecca Zarrinnegar
My camper my husband and I got for Valentines day was stolen because their gate is broken and left up. When we called to tell them they acted like they didn't care. We never even got to use it. Don't store anything there! It looked as though other campers had been stolen as well and I met someone else that had their tools stolen.
-
March 2024 by Vye Neg Ro
I’m a returning Extra Storage customer upon my return I met Michelle. Who helped me out quickly. I moved out the next day and weeks later Michelle was doing a follow up with me about my unit which she wasn’t informed about. She was able to get me a refund on my unit. Thank you Michelle!
-
March 2024 by Sonja Phipps
Michelle was very helpful with our storage needs. Always pleasant and friendly to speak with. Will for sure come back in the future if the need arises.
-
March 2024 by Matthew Swickard
Great service as always! Clean facility.
-
March 2024 by Pat Dodd
Was able to make contact when needed assistance. Had minor water damage and was notified promptly and the issue was resolved on a timely ,manner. Michelle was professional and helpful in assisting me with any questions
-
March 2024 by Teresa Young
Michelle is a Great help.
-
January 2024 by Sheryl Lantis
Very helpful and friendly staff from talking to someone on the phone to Michelle onsite of storage unit. Very helpful and friendly, also very easy to get moved into my unit. Would definitely be recommend this location to family and friends
-
January 2024 by Shantel Steward
Michelle, help me so out was so polite and a breathe of fresh air. If I was her manager, I would definitely give her a raise!!!???
-
January 2024 by Ashanti Thomas
I’m a new customer to ExtraSpace Storage but I am greatly enjoying my experience so far mainly due to the new management. Both Keith and Michelle are amazing! Keith has helped me multiple times including helping me move my original unit to a more updated spot and offered me the resources and time I needed to make said move into my new unit. Anytime I call I know I’m going to be assisted. They were both very patient, understanding, informative, and kind. I’m grateful to have such a highly respectful customer service and management team to take care of my needs. I have no worries about my property at the storage unit.
-
September 2023 by RODNEY WILSON
Storage facility
-
September 2022 by Thomas Kirby
New renter and specifically yesterday I got my unit. Unit showed it had been inspected including operation of the latch and lights. These were checked as operational. These two items most certainly do not operate. The lightbulb is literally broken and obviously does not work and my latch does not move so I can not even lock my unit!! I have emailed Tammy twice now and have yet to get a response. Don’t plan on staying longUpdate: I have sent 3 emails now and NOTHING in return. They asked for an honest review after i got my unit organized so here it is. I will not be staying. Horrible customer service. Unacceptable
-
September 2022 by Rickey Kelley
I met Tammy the property manager I liked her Professionalism, Quality, Responsiveness
-
June 2022 by Melanie Freedom
Well for starters I had an accident here slip and fall...I just paid my monthly bill three days ago only to receive an email today thanking me for moving out...I however was in shock so I called and spoke with the clerk and she began to tell me how my unit was empty and she assumed I had been the one who moved everything out ...it was not me at all!!!! There's no one but me who had my gate code so I'm appalled that everything I own was stolen and the clerk just decides to close my account because she was unable to reach me while I was at work. she was very rude and nonchalant about the fact my whole life was missing
