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January 2024 by Chase Lintner
Worst ATM around. Always broken or out of service. I'm dropping my 53 account because of it. Super unreliable
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November 2023 by alex bahena
Worst bank branch to ever go to I won’t even give it one star. A COMPLETE WASTE of time. I hope people read the reviews before coming in. Because obviously I am not the only one that says this ! Worst bank branch in indiana Forsure !
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October 2023 by Ricky Davis
I’ve really been trying to hold off on this review but I’m sharing in hopes that your corporate offices see this. This is a terrible branch. Your employees are rude and I bet their average time working there is 6 months, tops.I just went to deposit about $15k in various checks from my wedding day and your employees acted like they didn’t want to assist.I’m headed to the Ft Ben location. The manager, Donald, is always great to work with and is my go-to for wire transfers. I try to give the East Washington St location a chance for deposits but now they suck at that too.
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October 2023 by Haley Marie
Do not recommend going here staff is rude very disrespectful. Received a check from a customer of there’s n they charge 300 just to cash a check from there own bank.. shows the greedy greedy world we live in these days
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August 2023 by Anita Medlin
The best banking experience I've ever had. There is so much good about this bank that it's to much to type. It's been 7 or 8 years I have been with them. Thank you Fifth Third Bank
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June 2023 by Vicki Feerer
Just went through the drive through and ordered meals for my family. I was very clear of what I wanted. I discovered a large french fry missing. And a medium Sprite came extra that I didn't even order. I offered the sprite back and I wanted my large french fry. Instead the manager sat and argued told me I would have to come in and pay for it. I already paid for the orders that I wanted.. I will never go back to this mcdonald's again. They? Never. Get? Anything. Right.This is what McDonald's is gone to and is supposed to be a great place. I will never go to mcdonald's again I am done with mcdonald's.
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April 2023 by Nick Belcher
Worst service ever. Nobody wants to help you. Every week is something new. Avoid this location
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March 2023 by Juan Manuel Guzman
The worst branch in town. Tellers always in bad mood, one cashier working and the representatives in their office doing something else….
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February 2023 by Ezekiel Luther Wright
Good luck ever getting through to someone on the phone. I'm attempting to alert them that one of their customers is dead and the account is being used by an unauthorized individual. All they will do is transfer me to on-hold purgatory.
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November 2022 by Cumberland Rose
Very rude customer services. I won’t recommend this location.
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November 2022 by Latashia Bell
It’s super frustrating when you cannot get in touch with the folks who are holding your funds. It doesn’t matter what time or what day it is, this brand NEVER ANSWERS THE PHONE!!!! I literally had to drive all the way to the branch to ask a simple freakin question. It’s Monday, at 1p, 4-5 employees in the building when i walk in….but nobody could answer 1 of my 8 phone calls??? You guys are not that busy, stop using covid as an excuse and simply do better!
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November 2022 by Jet Thompson
This is obviously the worst fifth third in Indianapolis. Fifth third is not a bad bank but this location and the woman that works the drive thru are horrible. Unprofessional, unhelpful, I don’t care if I am depositing $1 you should be treated with respect and you should feel as if you are being helped they did none of that at all. Horrible horrible
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August 2022 by Michele Candler
The reviews speak for themselves.No communication when trying to resolve an issue. Wish I could give negative stars.
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August 2022 by kara hefley
I love this location. All of the ladies are super sweet!! They always remember me & make sure to make me feel like a valued customer. Definitely one of my favorite bank locations of all times ?
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July 2022 by Lisa Covington
And I responded to the Social Media Team as requested.... still no one can assist me and implying that my statement is can't be validated due to a computer error. The same response "I'm so sorry, we can't help you"Terrible customer service. I’ve should have known from the moment I opened the account… issues from day one. Be aware, if they can’t help me solve a minor issue of a bonus deposit for a new account, I would hate to see what their service is like if I had a mortgage there. .
