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December 2024 by C L
I was 20 minutes late to an appointment for an estimate so they refused to see me. I took my business to another collision center that doesn't require appointments for estimates. Thanks Ray Skillman!
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December 2024 by Achour Haroun
So bad service
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September 2024 by Katrina Hagerman
Timely repair and great quality. Nice staff and great communication. Also vacuumed out my car very well
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September 2024 by Lina Presley
Trying to communicate with them is awful. They don’t call you back!! Many messages left no response. Going to complain to my insurance company who suggested that I use this company.
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April 2024 by Gus Ciresi
Service has been terrible and communication also terrible. Was told it would be ready and then it's not and will be ready the next week, then it's not and will be ready the next week. Was told it would be ready on a Wednesday or Thursday. Called Thursday to pick it up.....oh we have the wrong part. They couldn't have known that before Thursday? Where is management and how can they operate like this. Will NEVER recommend this place to anyone. And if I could leave zero stars I would. Just hoping I get it back sometime in 2024! but who knows.
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April 2024 by Molly Hail
This place was terrible. They had my car for two months, was finally told they just had to have the computer recalibrated and it would be ready. A week later, I'm told they need to order a part and it wouldn't be done for another month. When I went to pick it up, they had laid something on the hood which bubbled the paint. They had missed some areas that needed painting. They kept the car for another week and I finally got it back. I would never recommend this place.
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March 2024 by Jereme Sellmer
They should have more people for estimates they told me it was going to take two weeks just for an estimate
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September 2023 by Tyler B.
HORRIBLE EXPERIENCE DO NOT GET YOUR CAR WORKED ON HERE!!!! My bumper doesn't even MATCH! It sticks out and the color is completely off. Chk engine light was on when picked up. They told me i had to go to the dealership to get it fixed . I mean this looks like complete shit. Whatever you do do not get your car worked on here because they are clearly careless to what they are doing.
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September 2023 by Jose Agustin Laguna Arauz
Good price
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June 2023 by Dana Clark
Did great work on the body and detailing the car. Keeping updated on the progress was not what I was expecting. Where my car was in the process was lacking. And I hated being routed to the national office.
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November 2022 by Ryan Johnson
Repair turned out better than I expected and they finished on time, only issue was that it took a while for them to get my car in (which is an issue just about everywhere now)
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October 2022 by Ziya Patel
Don’t trust them
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October 2022 by PATEL SAUMIL
Don’t do proper work
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October 2022 by SAUMIL R PATEL
Bad service
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August 2022 by R M.
I brought in my car for repair of two superficial scratches which required repainting of the passenger side doors and a small scratch on the front bumper. I was given a quote but asked if they could match an estimate from another nearby company and they said they would. When I came to pick up the car the price was back up to the original quote! No one from Gerber had contacted me about this change. I inquired as to why the cost was higher and the customer service rep snd the manager each gave me explanations that were totally different from each other. Although the work on my car was fine, I'm suspicious that that they increased the price to match their original estimate. They did eventually honor the lower price but the experience made me suspicious of their business practices.
