Gerber Collision & Glass provides repair and detailing services. Customers report great work on the body and detailing the car. Some note that updates on the progress were lacking and they were routed to the national office. Repair turned out better than expected and the work finished on time, though getting the car in was delayed, a common issue. For a job that involved repainting of the passenger side doors and a small scratch on the front bumper, the initial quote was matched to an estimate from another company, but the price later rose to the original quote. The customer service rep and the manager gave different explanations, leaving some suspicious of the pricing. Other customers praised the staff, who were friendly and kept them informed in a timely manner, and said they would give more than 5 stars.
I just want to say thank you. They kept in contact with me on the repair. I had surgery the week I sent my car for repairs. They even checked on me and they didn't have to ...great customer service. Thank you!!
July 2026
Best experience I've had at an auto body shop. Very professional, informative, and timely.
June 2026
Everyone was very wonderful to work with. They were patient with my questions and requests. My car looks great.