Greyhound: Bus Station
Transportation
Hours:
350 South Illinois Street, Indianapolis IN 46225
Hours
About Greyhound: Bus Station
Greyhound: Bus Station is a mixed bag when it comes to customer experiences. The location is decent-sized with clean rooms and facilities, and plenty of plug-in space. However, the atmosphere can be sketchy, especially after hours, due to the clientele. Some customers have reported seeing homeless people outside and police in the parking lot, making the overall experience less than ideal.
Despite these drawbacks, the station is generally seen as a decent place to travel from, with one employee particularly fond of the Greyhound travel experience. They believe it's a great way to meet diverse people and take in the country's scenery, which can't be found in air travel.
On the other hand, some customers have had negative experiences, with the station being described as filthy and not well-maintained. The staff at the information desk has also been criticized for their poor customer service, with one customer reporting that the lady at the desk talks too fast and waves people away.
Overall, the Greyhound: Bus Station seems to provide a mixed bag of experiences, with some customers finding it to be a decent and serviceable option, while others have had more negative experiences with the cleanliness, atmosphere, and customer service.
Most Recent Reviews
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October 2026
okay, not impressive; hardly any amenities, no access to food or drinks; don't expect anything fancy.
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October 2026
Unprofessional I know why they replace humans with AI
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October 2026
Secure place for travelling as long as you stay in the station. White Castle is across the street but do watch out for the homeless population because they will hang outside the building.
More Comments(178)
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