Gucci, founded in Florence in 1921, is renowned for its luxury, Italian heritage, and modern style. The store boasts exceptional customer service, with staff members like Ryan, Dennis, Brooke, and Mahboba receiving high praise from customers. Ryan is described as nice and non-pressuring, while Dennis is noted for being respectful and helpful, even remembering previous purchases. Brooke stands out for her kindness and patience, making customers feel comfortable regardless of their attire. Mahboba is highlighted for her attentiveness and extensive knowledge of Gucci products, going above and beyond to ensure customer satisfaction. Many customers express their desire to return to this specific location due to the outstanding service they received, making it a top choice for luxury shopping. Overall, Gucci offers a welcoming atmosphere where customers can explore new items and enjoy personalized assistance, making every visit a memorable experience.
I had an old Gucci updated repaired. Excellent customer service. Quality workmanship
October 2024
Very helpful and knowledgeable rep. Working there. She was there when we needed her but to too much on our faces pushing. Enjoyable experience..can't wait to be able to afford to buy something!
September 2024
Ryan is very nice. Does not pressure you. the whole staff is nice. Bought a bag, wallet and watch here so far. We pop in now and again and there's always new stuff to look at.
