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“I got a great bargain on a shower surround a cpl yrs ago. But I tried to visit last Wednesday and it was closed. There was still stuff in the yard, but it looked abandoned”
“I love Lowe's as it has everything you could possibly need in one place... From hardware to plumbing to appliances or cleaning supplies... Anything else you could think of... I love Lowe's!!! :)”
“My visit to the store was excellent, look that everything is well ordered, clean and well organized, the attendees very attentive and solved me to a problem I had. I would visit again”
“Store is always clean and organized. I appreciate the selection and pricing. The parking lot definitely needs to be addressed at this location. Parking a 3/4 pickup is an adventure. Not everyone drives a minivan. If you can’t accommodate a contractor only area at least widen and lengthen the existing lots please.”
“Logan and Dillin were able to help me find and cut the wood for my project. I got all the supplies I needed to complete my outdoor raised garden bed project in one trip. Thank you for excellent service!”
“Very helpful staff an clean place to shop at. I was buying new tools for work an i was picking out stuff more expensive an a lady an a gentleman walked up to me an told me about the combo sets of Milwaukee sets of drills an socket set an was about to spend about a 150 more dollars. Tha ks for the help ill see ya when I get more money to get my plier set an screw driver set .”
“Online said item is available for pickup and on sale. When I get there the item was only available for delivery even though I was looking at a full pallet of them . After some needless waste of time, I walked out with my item and at the sale price. Took one star for the hassle.”
“9/12/24 I was in a fairly urgent need for a string trimmer. I placed an on line order for one and left to go pick it up. Upon arriving to the store, they informed me that my order was canceled because they only had one in the model that I ordered and it was damaged. Upon informing them that I hadn’t received the cancellation notice, they proceeded to search for a comparably priced alternative and the next closest one was $100.00 more than the one that I had purchased. Instead of sending me out the door empty handed they offered me a discount that priced this unit reasonably close to the one I ordered. I’ve never had a bad experience here, and the staff is always reasonable and kind. Thank TSC for helping to keep us moving.”
“Amazing delivery crew! I was supposed to deliver on Friday but had to show up on Saturday to wonderful people with no complaints and only 1 hour to unload! This is how Trucking should work!”
“While checking out this morning, I was helped by Mr. Narinder, and the experience was truly exceptional. He was incredibly kind, pleasant, and welcoming from the start. He suggested that I apply for the Home Depot credit card—something I would normally decline without much thought. However, the way he clearly and thoughtfully explained the benefits genuinely changed my mind, and I immediately wanted to take advantage of them.
Mr. Narinder was helpful, kind, professional, and thoughtful, and his product knowledge was superb. More than that, he made the interaction feel personal and pressure-free, which speaks volumes about his customer service skills.
This was only my second time ever shopping at Home Depot, and I can confidently say that because of this experience, I am now a regular customer.
Thank you for such a wonderful experience, Mr. Narinder!”
“I gotta give it to them.
They really really wanna sell me on getting a lowes credit card. If my sales people worked half as hard as those cashiers to get me to sign up.....
Maybe I'll steal a Lowes cashier and turn them.into a call center rep.
And maybe I'll sign up for that credit card afterall”
“Ordered item online for in-store pickup. Upon arriving, was told order was cancelled but item was in stock. Manager refused to fulfill the order with the inventory. Could not give reason why they cancelled the order or why they were unable to complete the order.
UPDATE: Lowe's customer service was able to resolve the issue and fulfill the original order.”
“Was shopping for a stove. We bought the one I wanted. I was ultimately disappointed that Home Depot does not allow the discount for veterans to be applied to appliances. The delivery date was set for 2 days later. Then it was pushed back 2 more days. It was once again pushed back 3 more days. We had removed the old stove in preparation for the first date. So we were without a stove for 7 days.”
“So today I had a mishap and ended up at this store 3 darn times! Ms. Wendy Martinez at customer service was able to take care of me each time. She is so wonderful, since I just moved here a week ago she was a kind smile to soften the blow of my mishap. Thank you Wendy! Jacob in appliances was also a great help. Both were sweethearts.”
“Kelly way so helpful finding us the doors we needed after we has been searching in other stores. He went out of his way to make sure we had everything and help loading. Just an all around positive and friendly personality making the visit great.”
“I received good fast and efficient service, but I was disappointed to see that they no longer have cashiers. It's all self-service. That was a huge disappointment. I am tired of going places and working to make a purchase. What happened to being a service industry? Let me clarify no one was rude or unhelpful, it's just frustrating that you have no human contact that you have to check yourself out. What happens when you have a huge bulky item? That's what I don't like. I work 50 hours a week so why must I then work when I go out shopping? That's what I mean about lack of customer service.”
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“We ordered hardwood flooring from ProSource and had the best experience. Sam Buchannan took care of us from start to finish. His attention to detail and timely updates were so reassuring. He made a great recommendation for the install making our project seamless. Our loyalty will be to ProSource for additional projects and recommendations to others.
Thank you Sam for a job well done!!”