H&R Block tax professionals are knowledgeable and can handle various tax needs, maximizing refunds. Customers can set up an appointment at a local tax preparation office or work with a tax consultant from home. The company prioritizes customer well-being by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Clients can also utilize the Digital Drop-Off service to work with a tax pro remotely. Heather, a tax professional, is described as exceptionally amazing, detailed, organized, and thorough. Marthelma at the Indy Castleton mall location is also praised for providing great advice and eliminating penalties. Customers express trust and comfort with their tax professionals, who look out for their best interests.
Getting an appointment was easy and was done in a timely manner. The tax adviser communicated well and with confidence that he knew his stuff. It was a very good experience
February 2026
Carol did my state taxes and she was such a pleasure to work with! Virtral at the front desk is the absolute sweetest. I hope they both hit all green lights, always pick the fast checkout line, and never get a wobbly shopping cart. They seriously made my day.
February 2026
Marthelma was absolutely wonderful So pleasant to work with Definitely be back next year for her expertise!!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
