J.Crew is a clothing store that offers a variety of stylish and often luxurious apparel. Customers appreciate the good deals and discounts available, with some items nearly 50% off, making it a popular choice for gift shopping. The store staff are generally friendly, helpful, and professional, creating a welcoming shopping environment. A recent change in management has been positively received, especially due to the excellent service provided by the new store manager, who is described as kind, helpful, and courteous. Customers highlight her willingness to offer great suggestions and her cheerful attitude. The store is well-maintained and inviting, though some customers note minor issues like the fitting room door not closing properly. Attention to detail at checkout is advised, as some customers have experienced errors with receipts and SKUs, which can be inconvenient. Staff members like Brandon have gone out of their way to assist with finding sizes and placing orders, ensuring customers feel well taken care of. Overall, J.Crew is praised for its quality clothing, friendly service, and attractive deals, making it a reliable place for shoppers looking for stylish and luxury apparel.
Great place to shop for luxury clothing. I bought someone a birthday gift and it was nearly 50% off. So they have great deals. The employees were very nice and helpful!
June 2023
My mainstay. I’ll never abandon it as long as it is at keystone. Staff is ok. It was better during its heydays.
August 2022
Good selection, reasonable prices. David was very helpful in getting me the right fit and style.
