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February 2024 by Brianna Herndon
She was very helpful and so nice and was very quick
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April 2023 by Lewis Notelling
Had a 10am appt she showed up at 1045 her boss called at 1020 said she was running late,not my problem,2yrs in a row this happend,wont be a 3rd year
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April 2023 by Austin Cain
Very helpful and was done quickly. Only problem I have is the fee was $280
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March 2023 by Kevin A Gillespie (KG)
Never received my money on my card and I had to tell them stuff they should of known.
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March 2023 by Wilfred Sibanda
Excellent service I will recommend
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February 2023 by Kelly Medsker
No line no waiting on a Saturday at the one off us 31 inside the Walmart and the lady was super nice and helpful. Fees now are outrageous it's over 600 for them to file, other then that my experience was good.
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February 2023 by Breonna Thomas
I've filed here the last 4 years and every time the make me feel completely comfortable because I know I can trust their skills and services. I don't plan on going anywhere else and I will be back next year!
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February 2023 by phillip boyce
Me and my wife came to Walmart and ended up doing our taxes and the lady that does em is nice and was very helpful
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May 2022 by Irene Dexter
The woman who did my taxes was very nice and professional. I have always had a great experience using Jackson Hewitt for my taxes.
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February 2022 by Jlynn
Today is my forth visit in 5 days just to try to get my taxes now amended due to one of their tax preparers submitted to the IRS incomplete and with wrong forms and info! That was after her standing me up for 3 hours the day prior just to not show up! Then I went back to another preparer yesterday because of all the wrong and missing info and the lady could not even comprehend half of what told her the other lady had messed up and her response to almost everything was well get you set up with Tom at another location and he can get it fixed or figured out! Now mind you yesterday was my 3rd visit in 4 days and I have to Uber everywhere because of no vehicle, at $35-$40 a day so after 3 trips I’m over $100 and still have yet to get my taxes fixed or file correctly! So I’ve already paid over $600 in filing fees and Uber rides and have now been waiting to be seen by “Tom” to get this fixed and since he’s obviously the only professional around here he’s backed up and already over a 1 hour and a half late for my appt because he’s constantly getting calls and helping other employees figure out their problems! So 5 day total= $167 for Uber rides and $539 in filing fees and still haven’t gotten my taxes completed! My suggestion go somewhere else if you want to get your taxes filed correctly, the first time you visit, or without all the undo stress!
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October 2021 by Kevin Gillespie
Never received my money on my card
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March 2021 by Pauline Lymon
My representative was very nice. She did her best to make sure we received the best results possible.
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March 2020 by Tonya R
Tax preparer seemed inexperienced and did not give us all deductions that was do.
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March 2020 by Efrain Tapia
Andrew was awesome and quick with my taxes thank you .
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February 2020 by Jason White
They reset the comments after last year. These folks are a mess. JH you need to close this franchise. They did my taxes wrong, failed to send them and then sent the wrong documents. My tax season did not finalize until almost Oct due to their negligence, incompetence and general disorganization. Go elsewhere! Ive used other JH service with no issues. Plenty of options folks...find them.