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February 2024 by Matthew S.
I dropped off my watch for repair and was given a written estimate of $50-$60. I was told I would get a call in a couple days with the exact cost and the date the repair would be completed. A week passed and no follow up, so I called and was told that the repair hadn't been done yet and an exact cost couldn't be determined. I affirmed my desire to know the exact cost before approving the repair. However, the next week I was called and told that the watch was ready to be picked up and the cost was $82. No apology was given. This strikes me as dishonest. I will not go back or recommend them to anyone.
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October 2023 by Noah Hummel
Great staff and was immediately welcomed. I was referred to Master Jewelers when looking for an engagement ring and they did not disappoint. I learned a lot about rings and stones along the way! Highly recommend
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October 2023 by Rich Grannis
Great jewelers to create a one of a kind necklace. Went in with an idea and a picture and they created a beautiful creation. Here is a jeweler that not only listens, recommends and then produces a spectacular necklace at a reasonable price.
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October 2023 by Rich G.
I wanted a one of a kind necklace made to my specifications. Everyone was welcoming and then took the time to listen, recomend and then create a spectacular necklace. Very reasonable. Master Jewelers is now my go to jewelry store.
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June 2023 by Avis Bell
I’m Proud to write an outstanding review for MASTER JEWELERS: needed a minor jewelry repair; MASTER JEWELERS’s quote was $85 below/less than another jewelry store; repair was ready for pick up four hours later on same day; previous jewelry store was taking 5 weeks to complete repair; Sales Associate-Ms. Arlene Robinson was a “jewel” to work with; and, I plan to do more business with MASTER JEWELERS.
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May 2023 by A.C. B.
I'm Proud to write an outstanding review for MASTER JEWELERS: needed a minor jewelry repair; MASTER JEWELERS's quote was $85 below/less than another jewelry store; repair was ready for pick up four hours later on same day; previous jewelry store was taking 5 weeks to complete repair; Sales Associate-Ms. Arlene Robinson was a "jewel" to work with; and, I plan to do more business with MASTER JEWELERS.
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May 2023 by Laura Boyle
The best decision we made was to work with Masters Jewelers for our wedding bands. We worked with Arlene and she was outstanding!His ring was rather easy to find, but Imine not so much. As I described what I wanted Arlene sketched out a design and that began the process of making a custom wedding ring.After a few renderings where we tweaked the design an alloy model was made for final approval. Today the finished product arrived and I'm thrilled! The ring is everything I wanted. It's a one of a kind, not a cookie cutter piece, and I love the fact it fits my personality.The attention to detail, the constant communication throughout and their service is excellent. I highly recommend Masters. You won't be disappointed.
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May 2023 by M. D.
I took my gold chain here to be repaired. was met with extremely nice and welcoming staff members. I was told my chain was going to be soldered in spots. I was a little concerned by this because I typically use Moyer jeweler in Carmel but chose Master on a referral from a friend, but assumed they knew what they were doing. I said okay…..But …never againI paid $130…. It came back with Silver spots where it was soldered in 5 different places. Looked BAD but I didn’t say anything to the employee because I was frankly embarrassed, my bad that’s on me! When I arrived home to show my wife (was hoping she didn’t notice) instantly did and was very upset with me and demanded I take it back. I did not ….I have worn it for less then a week, and now there are shards or parts of my chain coming apart where they soldered it. I need a completely new chain now. My $600 dollar chain down the drain, because of my stupid decision. Please I would like to save anyone else the time and money. DO NOT use them for jewelry repair.
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May 2023 by Melanie Nalbandian
My fiancé & I worked with Mike at Masters Jewelers mid summer last year & had such a wonderful experience! Mike is very knowledgeable & patient and knew exactly what we were looking for when it came down to finding an engagement ring. The staff at Master Jewlers are all so kind & helpful! We look forward to working with Mike & the rest of the team when we go in to purchase our wedding bands! Thanks again!!
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May 2023 by Marcus D.
I took my gold chain here to he repaired. I was met with extremely nice and welcoming staff members. I was told my chain was going to be soldered in spots. I was a little concerned because I typically use Moyer jeweler but Chose Master on a referral from a friend, but assumed they knew what they were doing. But ...never again I paid $130.... It came back with Silver spots where it was soldered in 5 different places. My wife was very upset with me and demanded I take it back. I didn't say anything my bad, on me to employee because I was frankly embarrassed. I have worn it for less then a week, and now there are shards or parts of my chain coming apart where they soldered it. I need a completely new chain now. My $600 dollar chain down the drain, because of my stupid decision. Please I would like to save anyone else the time and money. DO NOT use them for Jewelery repair.
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April 2023 by jeff bailey
We went to Master Jewelers to create my wife a wedding band, she had a special ring passed down from her Grandmother she wanted to incorporate. They did an amazing job, created a stunning ring,that far exceeded our expectations!! Thank you Master Jewelers!!
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March 2023 by Burchard Lin
My wife's wedding band was a family piece and after ~80 years the band was wearing thin. Master Jewelers did a great job of restoring it to its original state. They were fast, courteous and affordably priced. I would highly recommend them to anyone needing jewelry repair.
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March 2023 by Mrs. E
Recently I had one of my wedding sets resized (enlarged). I wasn't sure how the rings would turn out since this was my first time having a ring set enlarged. Once I saw the finished results, I was so pleased. No one would ever know that work was done on the rings. I am glad that I picked Master Jewelers. The staff is friendly, attentive, and personable.
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February 2023 by John Brooks
I stopped in to Masters Jewelers yesterday to have a watch battery replaced. The customer experience was second to none even though it was a simple (for them) watch battery replacement. The employees were as attentive to me and my low cost repair as someone looking to buy an expensive piece of jewelry.I will return for future jewelry purchases.Shop local.
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February 2023 by sara clark
Repair craftsman are phenomenal! I had a partial band replacement on a ring and you can't tell it was redone at all! Just amazing.I really like that repair department is in house and you can see them.The customer service is great, including Dan.
